Facilities Service Manager

Job Description

Job Description

Become the newest member of our exciting team at SROA Capital as we redefine self-storage!

At SROA, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within. We are proud to be honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel three years in a row.

SROA Capital is a vertically integrated private equity real estate investment firm that has evolved into a global asset manager with a successful track record of providing risk adjusted returns to its partners through its focused strategy of investing in self-storage. SROA is headquartered in West Palm Beach, FL and has invested, redeveloped, and developed self storage across the risk spectrum in major and secondary markets across the United States under the brand Storage Rentals of America and the UK under the brand Kangaroo Self Storage with approximately 900 employees globally.

The Facilities Service Manager is responsible for the oversight of bank required repairs and planned capital projects for our SROA portfolio of properties.

Duties and Responsibilities

• Develops scope of work for assigned projects, solicits bids, supervises project schedules, ensures standards are adhered to and conducts project close-outs.
• Selects and supervises vendors and contractors for all Property Condition Assessments and Planned Capital projects.
• Ensures expected results are delivered on time and within the planned budget.
• Physically inspects property conditions on a per property, per district basis to ensure safety, security, and facility standards are maintained.
• Consolidates, communicates and ensures successful execution of all PCA and Planned Capital projects.
• Utilize the JIRA work order system to maintain current and accurate records for all facilities projects.
• Assist with developing the annual Planned Capital list and budgeting process.
• Conduct quarterly capital improvement reviews.
• Reviews, tracks, and approves change orders and invoices to ensure compliance with scope of work, budgets and standards.
• Regularly monitors properties and provides support to the Operations Team when needed.
• Other duties and projects as assigned.

Qualifications

• Three (3) years’ experience in multi-site facilities management
• Construction project management experience a plus
• Ability to travel a minimum of 50%.
• Proficiency with MS Office Suite including Outlook, Word, Excel, PowerPoint.
• Possess excellent verbal and written communication skills and outstanding organizational and time management skills.
• Strong attention to detail and follow through.
• Ability to tolerate ambiguity, handle multiple priorities and identify creative solutions to problems.
• Demonstrate history of taking initiative, meeting commitments and sourcing solutions to achieve business results.
• Interpersonal skills and negotiation tactics.
• Highly mobile position with ability to survey parameter of the storage units.
• Communicate clearly verbally and in writing with good negotiation tactics.
• Ability to navigate various websites and software programs. Ability to type and communicate effectively in email.

SROA Offers:

• Competitive pay with bonus potential
• UKG Wallet – on-demand pay option
• 100% paid medical coverage options for employee-only
• Dental and vision plans for optimal care
• Eight (8) paid holidays
• Generous Paid Time Off (PTO), increasing with years of service
• Paid Maternity and Parental Leave for growing families
• 401(k) with substantial employer match and 100% immediate vesting
• Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
• GAP Insurance for added financial protection
• Employer-paid Life Insurance and Short-Term Disability coverage
• Long-Term Disability (LTD) coverage for added peace of mind
• Pet insurance – because your pets are family too
• Storage Discounts to help you declutter and organize
• Access to Voluntary Benefits for personalized coverage
• Learning and development opportunities to maximize your potential and excel in your career
• A great culture that values collaboration, innovation, and inclusivity

Storage Rentals of America was founded in 2013 and through an aggressive growth strategy, we have grown to over 660 locations across 32 states. It is our mission to provide affordable, clean, and secure self-storage facilities in the communities we serve. We strive to ensure superior customer service and great value for our customers.

SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.