Instructional Designer & Business Analyst

Job Description

Job Description

Job Title: Instructional Designer & Business Analyst
Location: Washington, DC (On-site / hybrid per client schedule)
Employment Type: Contract (W2 through ZipStaff — No C2C or 1099)

About the Opportunity:

ZipStaff is seeking an Instructional Designer & Business Analyst for a major passenger-rail and transportation organization in Washington, DC.

You will capture functional requirements and turn complex workflows into SharePoint content, Visio flows, and visual training. This is a dual BA + instructional design seat—not a standalone trainer and not a Jira-only BA.

What You’ll Do:

• Partner with business and technical staff on business cases, functional/technical requirements, Visio process flows, and use cases.
• Maintain educational resources and UI materials on SharePoint and other CMS tools.
• Design graphics, visual assets, and instructional communications.
• Bridge non-technical stakeholders and development teams.
• Audit and standardize UI materials, documentation, and digital assets for internal use.

Required Qualifications:

• 5+ years combined business analysis and instructional/visual design.
• At least 3 years gathering business/functional requirements, use cases, and structured documentation.
• At least 3 years designing graphic-based communications and visual learning materials.
• SharePoint authoring/administration.
• Advanced Word, PowerPoint, and Vision.
• Strong written and verbal communication with business and technical audiences.
• Ability to work on-site in Washington, DC.
• Must be legally authorized to work in the United States without sponsorship now or in the future.

Preferred Qualifications:

• Transportation operations, travel, or airline/rail environments.
• Graphic production tools beyond PowerPoint.
• Content-management / knowledge-base ownership.

About ZipStaff:

ZipStaff partners with leading organizations to connect skilled technology and business professionals with high-impact contract opportunities. We focus on quality matches, clear communication, and long-term success for candidates and clients.

To apply, submit your resume highlighting requirements work, Visio, SharePoint, and samples of instructional or UI content you designed.