Deposit Operations Associate - Banking

Essential Duties & Responsibilities

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• Perform daily exception item processing, including chargebacks, NSF items, outgoing returns, credit backs, non-posted items, and ACH returns.
• Process check adjustments, Notices of Change (NOCs), and large-item notifications.
• Complete daily and monthly general ledger (GL) and bank account reconciliations.
• Perform daily reconciliations across deposit and banking products, including DDA, savings, CDs, loans, and teller cash accounts.
• Research and resolve reconciliation discrepancies and outstanding items in a timely manner.
• Process daily general ledger and customer account entries.
• Review account maintenance activity to ensure requested changes have been accurately processed.
• Perform quality-control reviews of account changes completed by other team members.
• Screen incoming and outgoing wire transfers in accordance with applicable OFAC and EDD requirements.
• Assist with operational investigations and requests from internal auditors and regulatory examiners.
• Maintain accurate records and supporting documentation for operational transactions and reconciliations.
• Serve as backup support for other Deposit Operations functions as needed.
• Assist with departmental projects, process improvements, and other operational initiatives.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Minimum 2 years of banking experience, preferably within Deposit Operations, Bank Operations, Wire Operations, or a similar back-office function.
• Bilingual - English & Spanish preferred
• Hands-on experience with account reconciliations, exception processing, ACH transactions, returns, and general ledger activity preferred.
• Experience with wire transfer processing or support strongly preferred. xhyhwjd
• Understanding of deposit accounts, including DDA and savings products.