Portfolio Operations Specialist / Assistant Portfolio Supervisor

Job Title

Compensation $36.00 - $40.00 per hour

Summary Provides operational and administrative support to Regional Managers and Portfolio Supervisors, with a focus on coordinating key property functions, supporting portfolio performance, and ensuring smooth execution of day-to-day operations. This role acts as a central point of coordination across vendors, site teams, and internal departments, while proactively supporting portfolio needs. This position is full-time in-office, 40 hours per week, Monday - Friday.

Duties & Responsibilities

• Operational Coordination
• Coordinate insurance claims from initiation through resolution, working with site teams, vendors, and carriers
• Manage vendor coordination, including scheduling, communication, and follow-up to ensure timely completion of work
• Support capital expenditure (CapX) projects by coordinating bidding processes, gathering proposals, and tracking approvals
• Coordinate site visits, including owner visits, inspections, and internal reviews; prepare materials and track follow-up items

• Portfolio Support
• Provide direct support to Portfolio Supervisors and corporate level leadership
• Step in to support site teams or portfolio leadership as needed, including temporary coverage or project-based support
• Maintain proactive awareness of property conditions, operational needs, and potential issues; anticipate needs and escalate appropriately

• Administrative & Compliance Support
• Coordinate business licenses, permits, and renewals to ensure properties remain in compliance
• Manage utility setup and transitions for new properties, ownership changes, or operational needs
• Assist in preparing and organizing management agreements and related documentation

• Communication & Project Management
• Serve as a key point of contact between site teams, vendors, and internal departments
• Track ongoing projects and ensure timely completion of tasks and deliverables
• Provide regular updates to supervisors on project status, risks, and outstanding items

• Additional Support
• Assist with special projects, property transitions, and operational initiatives as assigned
• Support continuous improvement of processes and workflows across the portfolio

Qualifications

• Bachelor's degree or equivalent experience preferred
• 2-4+ years of property management, operations, or related experience
• Strong understanding of property operations and vendor management
• Experience with project coordination or multi-site support preferred
• Proficiency in Microsoft Office Suite; property management software experience (e.g., Yardi) preferred
• Strong organizational skills with high attention to detail
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Excellent communication and problem-solving skills
• Self-motivated with the ability to work both independently and collaboratively

Benefits

Cambridge Real Estate Services offers competitive wages, incentive bonuses, medical with an annual HSA contribution to employees' accounts of $4,400, dental, vision, and life insurance, long-term disability insurance, paid time off, paid holidays, tuition reimbursement, company events, 401k plan with a 100% match up to a 10% contribution. Benefits vary by position and hours worked.

Requirements

• Applicants offered positions will be required to complete:
• Pre-employment background screening
• Drug screening

About Us

Cambridge Real Estate Services manages multi-family housing developments in the Western US including affordable housing, conventional communities, and historic properties. Staffed by dedicated and responsive property management and maintenance professionals, we strive to exceed expectations. EEO Policy Cambridge Real Estate Services affirms and actively promotes the right of all individuals to equal opportunity in employment without regard to any protected basis, including race, color, sex, national origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression or any other status protected by law. Req# 26-39