Help Desk Technician
Mitchell Martin
Help Desk TechnicianJoin our team in New York City as a Help Desk Technician on a contract basis. This role involves being the primary point of contact for technical issues, both remotely and on-site. You'll troubleshoot hardware, software, and network problems, while working with generic technologies. Professionalism and strong communication skills are essential.Serve as the primary contact for clients with technical issues. Troubleshoot hardware, software, and network problems. Set up new devices and perform routine maintenance tasks. Document work, track issues, and ensure resolution. Escalate complex issues to senior technicians as needed.Basic understanding of operating systems and common troubleshooting tools. Strong communication and problem-solving skills. Driver's license and reliable transportation for occasional site visits. Professional attire required; ability to remain focused in a quiet environment. Able to perform tasks such as replacing toner cartridges and assisting with video calls.Operating Systems | Office Suites | Troubleshooting Tools
Vacancy posted 4 days ago
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