Credit Analyst

Credit Analyst

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability—without compromise.

Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain 'all in' on our goal of becoming carbon negative by 2040, without the use of offsets.

The Credit Analyst is responsible for managing credit risk, accounts receivable, and collections activities for an assigned region within Interface Americas. This role evaluates and analyzes customer financial information to determine creditworthiness, establishes appropriate credit limits, and ensures compliance with company credit policies and procedures.

The position supports business operations by balancing risk mitigation with customer service and sales objectives, while protecting company assets through effective monitoring of receivables and proactive management of collections. The Credit Analyst also plays a key role in ensuring order accuracy, resolving credit-related issues, and maintaining strong internal and external customer relationships.

Educational requirements:

• High school diploma required
• College degree in Business, Accounting, Finance, or related field preferred

Skills and experience:

• Three years of collection and/or previous credit experience preferred
• Strong analytical and financial assessment skills
• Ability to evaluate customer creditworthiness and assess risk exposure
• Strong organizational and time management skills
• Ability to multi-task and manage time-sensitive transactions
• Excellent verbal and written communication skills
• Strong problem-solving and decision-making ability
• Ability to exercise independent judgment and remain objective
• Ability to develop and maintain positive internal and external relationships
• Proficiency with Microsoft Office, particularly Excel
• Experience with JD Edwards EnterpriseOne preferred
• Knowledge of lien laws, bonds, and credit risk mitigation tools preferred

Essential duties:

• Review and analyze customer financial information, credit applications, and supporting documentation to determine creditworthiness
• Establish, recommend, and approve credit limits within assigned authority levels
• Maintain customer accounts to ensure compliance with company credit policy and procedures
• Monitor and assess credit risk on customer accounts and take appropriate action to mitigate exposure
• Support daily order release process by reviewing orders for accuracy, credit risk, and policy compliance
• Manage accounts receivable portfolio for assigned region, including monitoring aging and delinquency trends
• Perform collection activities on past due accounts and follow up to ensure timely resolution
• Escalate high-risk accounts and significant credit issues to management as appropriate
• Investigate and resolve customer billing, payment, and credit discrepancies in collaboration with internal teams
• Review and procure payment bonds, liens, and other credit security instruments as required to protect receivables
• Ensure compliance with applicable lien laws and filing deadlines to preserve legal rights
• Prepare and maintain required documentation including joint check agreements and project information sheets
• Partner with sales, customer service, and operations to support business objectives while maintaining credit discipline
• Maintain accurate credit records and provide reporting or updates as required
• Perform other duties as assigned

Work environment:

• General office environment
• May require flexible hours