DELI SALES

Deli Associate

Wage: $13.25 to $20.75, depending on experience

Benefits:

• Employee Assistance Program (EAP) 100% Company paid
• Employee Stock Ownership Plan (ESOP) 100% Company paid; allocations begin at age 21
• Daily Pay Employee's option to work today get paid today
• 401K Company matching up to 4% (if elected)
• Medical, Dental, Vision, Life Insurance (no deductible medical option) Employer pays majority of premium
• Health Savings Account (HSA) (depending on plan selected)
• Paid holidays include: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day (time and a half for worked holidays)
• Three days Bereavement pay
• Three days Jury pay
• Paid Family & Medical Leave Company paid premium
• Paid Sick & Safe Leave Employees earn 1-hour sick leave for every 40 hours worked

Essence of Position

To provide a pleasant and efficient deli experience by actively engaging guests, ensuring they receive unparalleled hospitality and professional service.

Shared Expectations

For all roles within our company include, but are not limited to the following:

• Creating a welcoming atmosphere for everyone.
• Embracing Yoke's Core Values and Mission Statement as an integral part of your contribution to our team.
• Promoting Yoke's sales and company growth by patronizing Yoke's stores and representing our company in the community with a positive message.
• Participating enthusiastically with genuine care for our shared success, always remembering we are the owners of Yoke's.

Tasks of Position

The following are core and essential responsibilities of this position. Associates are responsible for completing any and all duties assigned as required for the successful operation of our business. All associates are required to perform their job duties in a manner which upholds the integrity and honesty of our company.

• Reporting for assigned shifts on time, and on a regular basis, capable of communicating clearly and demonstrating suitable physical abilities to safely perform assigned tasks and duties, prepared to provide excellent service.
• Promoting sales through active discussions with guests, offering product recommendations, and discussing current promotions and service information. (Examples may include: asking guests if they need other products to accompany requested items, chatting about Yoke's signature items, fresh board and sweet deal suggestions, or providing information about recipes and products).
• Providing exceptional service by greeting guests, and informing them of special features, product information, and services offered by the deli. Services include, but are not limited to the following: delivering, slicing to order, reducing packaging size of sandwiches, offering free samples, making sandwiches to order. Producing and displaying special features including: Homemade salads, recipes for entrees and sides, chicken prepared fried or baked, and homemade casseroles.
• Understanding and capable of the following: preparing food for daily business as assigned, making assorted coffee drinks, portioning and weighing salads, hot entrees, meat, cheese, or other food items, placing food in appropriate containers or bags to assure the product is visually appealing and transports without incident, closing, opening, filling cases, facing cases, stacking product type, and using "This One's On Us" cards to "Make Our Guests Crazy About Us!"
• Operating (at minimum) the following equipment in a correct and safe manner: com-line, phone, scales, shrink wrapper, slicer, dishwasher, combi-oven, blender, coffee brewer, grill (where available) lights in case, rotisserie (where available) espresso machine, cash register, knives, and fryer.
• Communicating and completing guests' special order requests with accuracy and timeliness.
• Mentoring new associates or associates who are new to the department or task and assuring a positive learning environment.
• Finding a way to make our guests happy.
• Ensuring all work performed in the department is completed in accordance with all local, state, federal and company rules, regulations, and policies regarding workplace safety, food handling safety, sanitation/housekeeping standards, and guest services.
• Participating actively in the Deli Department's accident reduction plan including: monitoring drains in sinks, combi-ovens, fryers, hood traps, vent traps, and grills, cleaning floors of spills immediately, and recognizing shelf order, safety features of all machinery, store evacuation plan, robbery policy, health codes for sanitizers, case temperatures, gloves, ice scoop, sink regulations, and storing regulations.

Supervisory Responsibilities

This job has no formal supervisory responsibilities; however, every Yoke's associate has a shared opportunity to be a leader on the job. The following quote exemplifies our belief in leadership for all associates:

"Whether you are the president of a company or the janitor, the moment you step from independence into interdependence in any capacity, you step into a leadership role. You are in a position of influencing other people." - Stephen Covey

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty sufficiently.

The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Education and/or Experience
• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Language Skills
• Reads and comprehends simple instructions, short correspondence and memos. Writes simple correspondence. Communicates effectively and pleasantly with guests, vendors and fellow associates at all times.
• Mathematical Skills
• Performs mathematical skills using units of American money and weight measurement, volume.
• Reasoning Ability
• Applies common sense understanding to carry out instructions furnished in written or oral form. Manages problems involving several concrete variables in standardized situations.
• Other Qualifications
• Meet the state minimum requirement to work with slicers or other deli equipment and tools.
• Certificates & Licenses
• Valid State Food Handlers Permit
• Valid Driver's License or State I.D. Card
• Yoke's Provided Training
• Active Shooter
• Deli Skills Training levels One, Two, and Three
• Food Handler's Safety Training
• HIPAA Training
• Late Night Retail Safety Training
• Yoke's Safety Orientation Training / Active Shooter
• Yoke's Guest Service Training & Commitment
• (Optional: Hepatitis A vaccination provided by Yoke's Pharmacy)

Physical Demands & Safety Expectations

Most positions within Yoke's require physical effort to varying degrees. As such, associates are expected to be mindful of practicing Yoke's safety standards at all times. This may include using personal protective equipment when and where required, understanding ergonomic safety, chemical hazards, safe lifting techniques, lockout/tag out procedures, and emergency protocol. All associates are required to report accidents within 24 hours.

No associate may pose a direct threat to the health and safety of self or others by willfully engaging in unsafe behaviors.

The physical demands listed below are representative of those that must be met by you to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, you are regularly required to stand for prolonged periods of time, walk, use hands, fingers, handle, feel, reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, taste, smell, talk, and hear.

Associate must continuously lift and/or move up to 10 pounds, frequently lift and/or move up to 2