The North Face: Sales Associate - McArthur Glen Designer Center (Richmond)

Job Summary As a Sales Associate you will be the face of the brand to our retail customers and will be responsible for creating a best‑in‑class customer experience in the store. You will actively engage with a diverse and often large group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience. You will serve as part of a team, focusing on customer engagement while also assisting in the daily visual and operational maintenance of the store. Responsibilities Provide a high level of personalized customer engagement. Serve as a one‑stop resource for customers, providing them with relevant product, community and activity‑based knowledge and recommendations. Demonstrate a willingness to learn and share relevant activity, community and product knowledge to create a memorable and valuable experience for the customer. Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs. Assist in the execution and maintenance of visual directives and standards, including merchandise presentation, housekeeping and product replenishment. Assume cashier duties as needed. Assist in the execution of all Loss Prevention initiatives. Assist in the overall visual and operational maintenance of the store. Qualifications (Required) Ability to genuinely and comfortably engage with a diverse group of customers. Customer service experience. Ability to collaborate, work as a team, and be adaptable in the workplace. Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays. Excellent written and verbal communication skills. Knowledge, experience and/or willingness to learn about the products, activities and community relevant to the store’s customer base. Attention to detail. Proficient computer skills including word processing, spreadsheets and software programs. Preferred Qualifications High School Diploma or GED. Physical Requirements Operate office equipment and technology (e.g., computers, tablets, phones, copier). Standing required for the entire work shift. Bend, lift, open and move product up to 50 pounds as needed. Use ladders for visual merchandising, light adjustments and window banner placement. Benefits Hiring Range: $18.85 - $20.16 CAD per hour. This is a part‑time or limited time position (e.g., internship) and is not eligible for all of the benefit plans offered at VF Corporation. Some benefits are available for qualified employees. EEO Statement At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at View email address on click.appcast.io. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. #J-18808-Ljbffr