General Manager

General Manager – BODY20 Cascade We’re looking for a driven, hands‑on leader to take the reins at BODY20 Cascade. As General Manager, you’ll own the studio’s overall performance—leading a high-performing team, growing revenue and memberships, and ensuring every aspect of the BODY20 experience meets our gold standard. Compensation $50,000–$60,000 base + bonus Schedule Full‑Time (40+ hours/week) Responsibilities Sales & Membership Growth Drive membership sales and conversions through lead management, consultations, and relationship building. Achieve and exceed monthly and quarterly sales goals—including membership, retail sales, and retention. Lead and coach the team on effective sales processes, lead nurturing, and delivering compelling in‑studio experiences. Create, manage, and execute local marketing plans, community events, and outreach strategies to drive consistent organic lead flow. Develop strategic partnerships with local businesses, wellness providers, and influencers to expand brand reach. Leadership & Team Development Hire, train, develop, and retain a team of Sales Associates and Coaches who embody the BODY20 mission. Foster a high‑performance culture focused on collaboration, accountability, positivity, and continuous growth. Conduct regular team meetings, performance reviews, and ongoing coaching sessions to drive team development and engagement. Lead by example in all aspects—from daily lead follow‑up to member engagement to representing the brand locally. Operations & Studio Management Oversee daily studio operations including scheduling, payroll, inventory, member service, equipment management, and facility cleanliness. Ensure an exceptional member experience through smooth check‑ins, personalized service, issue resolution, and consistent communication. Manage studio P&L performance, budgeting, reporting, and expense control to meet financial goals. Maintain compliance with operational standards, policies, and studio systems. Member Experience & Community Building Build a thriving studio community by engaging with members, celebrating milestones, and creating a strong sense of belonging. Organize and host events, workshops, and local initiatives to strengthen client relationships and enhance brand loyalty. Develop referral strategies and loyalty programs to maximize retention and organic growth. What Success Looks Like Consistently meet or exceed studio sales, revenue, and retention goals. Build a strong, motivated team that delivers an exceptional member experience. Create a vibrant community that members are excited to be a part of. Grow the BODY20 brand presence in the local market through grassroots marketing and partnerships. Maintain a high standard of operational excellence across all studio functions. Qualifications 2+ years of management experience in fitness, retail, hospitality, or a customer‑facing industry (Boutique Fitness strongly preferred). 2+ years of proven sales leadership experience with a demonstrated ability to hit and exceed goals. Strong leadership, coaching, and team development skills. Excellent communication, organization, and problem‑solving abilities. Passion for health, wellness, fitness, and helping others transform their lives. Entrepreneurial spirit with a results‑driven, proactive approach. Proficiency in CRM, POS, and studio management software systems (preferred). Benefits Competitive base salary + aggressive bonus potential Free BODY20 EMS Training Sessions Paid Time Off (PTO) Benefit options available Growth opportunities within a rapidly expanding brand Fun, supportive, and empowering company culture Chance to make a real impact—on your career, your team, and your community If you’re passionate about fitness, love leadership, and are ready to grow with an innovative brand, apply today! #J-18808-Ljbffr