Patient Access Supervisor

Looking for a fast-paced, mission-focused career where you can truly make a difference in your community? PCHC is seeking a Patient Access Supervisor (PAS) to serve at Helen Hunt Health Center in Old Town. As PAS, you will lead the administrative support team in delivering customer service that is patient-centered and effective. Our PAS will also need to: have a positive outlook, engage in innovative problem solving, and serve with our robust practice leadership team to develop/implement workflows and promote a high-quality patient experience. Schedule: Full-time, Salaried, Typically Monday-Friday, 8:00am to 5:00pm Highlights of the position Leads the administrative team daily, providing a model of positive, compassionate, care and supreme customer service for our patients. Effectively manages and delegates the team’s roles and responsibilities, holding staff accountable for functions of copay collection, excellent customer service, accurate patient demographic collection and schedule management. Champions efforts to seek continuous improvement of practice metrics and goals. Develops/Mentors/Trains the administrative support team to continually improve performance and competencies. Engages in ongoing conversation for quality monitoring and development. Empowers staff to achieve excellences. Cultivates an environment that encourages patient-centered care, high performance and collegiality. Models what an effective Patient Service Representative and Medical Support #J-18808-Ljbffr Penobscot Community Health Care