Client Service Representative

Client Service Representative

Catskill Animal Hospital is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our busy yet laid back environment means you'll provide patients with the best care to ensure they have happy and healthy lives. As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love. Catskill Animal Hospital provides our patients with the best care to ensure they have happy and healthy lives. Veterinary medicine is not a one size fits all model and we are here to help our clients make the best decisions for their furry friend's needs. We are a family of four veterinary hospitals in the area, including Drumm Veterinary Hospital, Latham Animal Hospital, and Troy Veterinary Hospital. We are a close-knit group that works together for the best interest of our patients. We are excited to be expanding our team and cannot wait to get to know you! Client Service Representative Catskill Animal Hospital in Catskill, NY Pay: $17.00-18.00 an hour WHAT YOU'LL DO Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system Warmly greets clients Prepares patient files Receives and relays client correspondence and updates client financial records Answers client's inquiries about basic animal care questions and routine procedures Educates clients on over-the-counter products such as flea and tick preventions Admits patients and handles medical records entries accurately Prepares client invoices for services performed Handles payment transactions Receives and relays telephone, fax, and email messages accurately and promptly

BENEFITS Our comprehensive benefit package includes: Medical, dental, and vision insurance 401(k) with a total company match up to 4%, after 6 months of employment Generous paid time off and flexible scheduling Continuing education allowance and professional development support Mental Health Resources Company paid bonding leave or applicable state provided bonding leave Perks for Your Pets Too! Because we know how much your pets mean to you, we offer special benefits designed just for them: Pet Care: Discounts on veterinary services and products Diagnostics: Savings on reference lab testing Nutrition: Discounts on Purina pet foods Insurance: Preferred rates with our pet insurance partner

REQUIREMENTS 1 plus year veterinary experience or education Team-oriented Ability to multi-task Ability to lift 50 pounds