Service Desk Analyst: ITIL, ServiceNow & Cloud Access
Cognizant Technology Solutions
A leading IT services firm is seeking a Service Desk Support Analyst in Columbus, OH, to deliver technical support and customer service in enterprise environments. The role involves troubleshooting issues related to Windows, Microsoft 365, and cloud platforms while emphasizing ITIL best practices. The ideal candidate will have a Bachelor's degree in a related field, strong analytical skills, and eagerness to learn. This position offers a competitive annual salary and comprehensive benefits while preparing future team members for career advancement. #J-18808-Ljbffr Cognizant
$41.6k
Position Overview The Service Desk Support Analyst will provide first-level technical support... ...requests, and changes using ITIL best practices, managing tickets in ServiceNow, troubleshooting Windows,... ..., VPN, MFA, and supporting cloud access scenarios. The position emphasizes...CloudServicenowHourly payTemporary workWork at officeRemote workRelocation$155k - $170k
...provision secure, governed data access at the speed modern business... ..., AWS, Azure, Google Cloud, and Starburst. • Immuta has... ...with additional funding from ServiceNow, Citi Ventures, Dell Technologies... ..., build, and deliver backend services and distributed workflows that...CloudServicenowFull timeLocal areaWorldwide- ...Job Description Service Delivery & Incident... ...account unlocks, and access-related requests... ...teammates and senior analysts on complex or high... ...Service Desk Excellence Manage... ...within ITSM tools (ServiceNow, Jira Service Management... ...Familiarity with ITIL concepts and service...ServicenowWork at officeRemote work
- ...Business Suite. Proficiency in ServiceNow, including ticket management,... ..., analytics and ongoing services to enable its customers’ vital... ...services that extend from the cloud to the edge of the network. Headquartered... ...and are having difficulty accessing or using this website to...CloudServicenowTemporary workLocal area
$77k - $202k
...minimise downtime.Those in cloud operations at PwC will... ...infrastructure and services to enable seamless... ...DegreeCertification(s) Preferred:ITIL 4COBITISO 27001... ...the following areas:ServiceNow or similar tool’s IT Service... ...such as accessing sensitive company or customer...CloudServicenowFull timeH1b$144.9k - $265.8k
...Cybersecurity - Identity and Access Management - Manager At... ...ID and related directory services. You will work with... ...CyberArk, Radiant Logic, ServiceNow or other adjacent identity... ...~ Microsoft identity, cloud, security, governance, ITIL or related certifications....CloudServicenowSummer holidayFlexible hours- ...Data Systems is seeking a ServiceNow Queue Management... ...incidents, changes, tasks, and service requests. The... ...SecureView, communications, cloud, or project support personnel... ...before receiving access to assigned Government... ...reporting. Desired Skills: ITIL knowledge, ServiceNow...CloudServicenowTemporary workLocal areaVisa sponsorship
- ...and operations during Service Restoration (SRT) incidents... .... Strong expertise in ITIL frameworks, ITSM... ...with ITSM tools (e.g., ServiceNow), automation platforms... ...Solid understanding of cloud architecture, infrastructure... ...For more information, access Nissan Benefits Overview...CloudServicenowFull timeContract workInterim roleLocal area
- ...fulfillment execution, service request handling,... ...across on-premises and cloud network infrastructure... ...maintaining accurate ServiceNow work notes, ownership... ...cloud networking, or ITIL are highly desirable.... ...state the nature of your accessibility issue. We will only respond...CloudServicenowNight shift
- ...Networking & Security managed service in collaboration with... ...with modern hybrid cloud and consumption-based... ...Capability Pillars Secure Access & Edge Lead SASE / SSE... ...(e.g., LogicMonitor, ServiceNow, scripting frameworks).... ...implementing and scaling ITIL and LEAN process...CloudServicenowFlexible hoursNight shift
$80k - $90k
...technical coaching to Tier 2 analysts as needed. Identify... ...environments. Proficiency in ServiceNow or similar ITSM tools. Ability... ...management (SCCM/Intune). ITIL v4 certification. Familiarity... ...authentication integrations with cloud services. Core Competencies Expert‑...CloudServicenowPermanent employmentWork at office- ...IT Service Desk Supervisor Allied Mineral Products... ...workloads for Service Desk Analysts. Serve as the... ...Strong understanding of ITIL principles and service... ...systems (e.g., ServiceNow, Jira Service Management... ...endpoint management, cloud services). ~ Knowledge...CloudServicenowTemporary workWork experience placementWorldwideShift work
$155.6k - $306.8k
...-to-end support and advisory services, covering areas such as valuation... ...IT uses Delivery Innovation, Cloud and Flexible Compute Services... ...Oracle, Workday, Salesforce, ServiceNow, or Microsoft technologies •... ...client engagements • PMP, ITIL, TOGAF, cloud, or...CloudServicenowLocal areaVisa sponsorshipFlexible hours$170.5k - $203.5k
...organizations provision secure, governed data access at the speed modern business demands. We... ..., Databricks, AWS, Azure, Google Cloud, and Starburst. • Immuta has been recognized... ...Databricks, along with additional funding from ServiceNow, Citi Ventures, Dell Technologies Capital...CloudServicenowFull timeLocal areaWorldwide- ...provision secure, governed data access at the speed modern business... ..., AWS, Azure, Google Cloud, and Starburst. • Immuta has... ...with additional funding from ServiceNow, Citi Ventures, Dell Technologies... ...Team builds the experiences and services that help enterprise customers...CloudServicenowFull timeLocal areaWorldwide
- ...Operational Technology, and third-party service providers. The role... ...reviews, application onboarding, cloud adoption, vendor resiliency,... ...management, dependency mapping, ServiceNow/CMDB data governance, and... ...CDRE, CISM, CISSP, CRISC, PMP, ITIL, or equivalent.At AEP, we’re more...CloudServicenowFull timeWork experience placement
- ...seeking a senior-level ServiceNow Engagement Lead to oversee... ...between Business Analysts, Developers, and Architects... ...in professional services or IT consulting, with... ...FedRAMP or similarly secured cloud environment. Certifications... ...Scrum Master (CSM) • ITIL v4 Foundations or...CloudServicenowLocal area
- ...cybersecurity alongside full-stack IT services that are integrated by design... ...We are seeking a Service Desk Analyst I to serve as a primary point... ...in on-premises and cloud environments Support installation... ...services environment and will have access to client systems, data, and...CloudFull timeH1bWork at officeLocal areaRemote work
$40k
...defense, and public service delivery. Our work... ...The Junior CIC Analyst supports 24x7 Command... ...accurate ServiceNow records, producing... ...IT support, help desk, or operations support... ...incident management and ITIL processes is... ...preferred. Exposure to cloud environments (AWS/...CloudServicenowContract workRemote workShift workNight shift- ..., applications, data, cloud, and third-party environments... ...domains (identity and access management, change... ...process for material service providers and support... ...mentors a team of GRC analysts/specialists; establish... ...optimization (e.g., ServiceNow GRC, Archer, or equivalent...CloudServicenowContract workWork at office
$40k
...security, defense, and public service delivery. Our work focuses on... ...Identity, Credential, and Access Management (ICAM) services supporting... ...concepts Experience using ServiceNow or similar ITSM tools for... ...task tracking Exposure to cloud or hybrid identity and access...CloudServicenowContract workRemote workShift work$114.1k - $268.18k
...experiences, and have the flexibility and access to constantly find new areas of... ...seeking a Lead Specialist, Cloud Security to join our Managed Services practice.Responsibilities:Manage cloud... ..., IAM, Wiz, CSPM/CNAPP platforms, ServiceNow CMDB, firewall governance, and...CloudServicenowH1bLocal area- **Title :ServiceNow Architect – ITSM, ITOM & HRSD** **Location... ...solutions across IT Service Management (ITSM), IT... ...Level Management * Drive ITIL-aligned process... ...Intelligence * AIOps * Cloud Discovery * Health Log... ...Tools * Identity and Access Management platforms...CloudServicenowRemote work
- ...status, military or uniformed service member status, or any other... ...Ability to administer JAMF Pro Cloud Server for the management and... ...with ITSM systems like ServiceNow or others A solid understanding... ...and 401k retirement account access with employer matching. Employees...CloudServicenow
- ...experience, including Technology/Cloud domain technologies such as... ..., Mulesoft, Palo Alto, ServiceNow, VMWare, and on-prem migrations... ...including APIs, automation, cloud services, compute, databases,... ...and LeanIX Knowledge of TOGAF, ITIL, and other architecture/business...CloudServicenowFull timeTemporary workWork experience placement
$169.01k - $370.53k
...experiences, and have the flexibility and access to constantly find new areas of... ...seeking a Specialist Director, Cloud Security to join our Managed Services practice. Responsibilities:... ..., IAM, Wiz, CSPM/CNAPP platforms, ServiceNow CMDB, firewall governance, Tufin,...CloudServicenowH1bLocal area- ...ServiceNow Architect ServiceNow Architect Location: Columbus, OH (Onsite 5 days/week... ...across ITSM, ITOM, CMDB, Discovery, Service Mapping, and related modules.... ...FedRAMP-authorized or similarly regulated cloud environments. ITIL v4 Foundation Certification. Experience...CloudServicenowFull timeLocal areaFlexible hours
- ...convertible candidate Role: ServiceNow Architect Location: Must be... ...on digital transformation and service optimization. Key... ...similarly regulated government cloud environments. CMDB & ITOM:... ...– ITSM or ITOM preferred ITIL v4 Foundations Preferred Certifications...CloudServicenowTemporary workLocal area
- ...026. Work you’ll do As a Lead ServiceNow FDE, you will serve as the senior... ...familiarity with cloud environments (AWS, Azure, and/... ...CTOs, technology executives, and service owners across HR, IT, Customer... ...Analysis (RCA)Experience with the ITIL framework3+ years' experience...CloudServicenowLocal areaShift work
- As the ServiceNow Ecosystem Business Development Director, you are responsible... ...leading global professional services company that helps the world’... ...technology and leadership in cloud, data and AI with unmatched... ..., employees who have access to the compensation information...CloudServicenowFull timeWork experience placementLive inWork at officeLocal area
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