Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Service Desk Analyst: ITIL, ServiceNow & Cloud Access

Cognizant Technology Solutions

A leading IT services firm is seeking a Service Desk Support Analyst in Columbus, OH, to deliver technical support and customer service in enterprise environments. The role involves troubleshooting issues related to Windows, Microsoft 365, and cloud platforms while emphasizing ITIL best practices. The ideal candidate will have a Bachelor's degree in a related field, strong analytical skills, and eagerness to learn. This position offers a competitive annual salary and comprehensive benefits while preparing future team members for career advancement. #J-18808-Ljbffr Cognizant

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Service Desk Analyst: ITIL, ServiceNow & Cloud Access in Columbus, OH vacancy
  • $41.6k

    Position Overview The Service Desk Support Analyst will provide first-level technical support...  ...requests, and changes using ITIL best practices, managing tickets in ServiceNow, troubleshooting Windows,...  ..., VPN, MFA, and supporting cloud access scenarios. The position emphasizes... 
    Cloud
    Servicenow
    Hourly pay
    Temporary work
    Work at office
    Remote work
    Relocation

    Cognizant

    Columbus, OH
    3 days ago
  • $155k - $170k

     ...provision secure, governed data access at the speed modern business...  ..., AWS, Azure, Google Cloud, and Starburst. • Immuta has...  ...with additional funding from ServiceNow, Citi Ventures, Dell Technologies...  ..., build, and deliver backend services and distributed workflows that... 
    Cloud
    Servicenow
    Full time
    Local area
    Worldwide

    Immuta

    Columbus, OH
    5 days ago
  •  ...Job Description Service Delivery & Incident...  ...account unlocks, and access-related requests...  ...teammates and senior analysts on complex or high...  ...Service Desk Excellence Manage...  ...within ITSM tools (ServiceNow, Jira Service Management...  ...Familiarity with ITIL concepts and service... 
    Servicenow
    Work at office
    Remote work

    Insight Global

    Columbus, OH
    5 days ago
  •  ...Business Suite. Proficiency in ServiceNow, including ticket management,...  ..., analytics and ongoing services to enable its customers’ vital...  ...services that extend from the cloud to the edge of the network. Headquartered...  ...and are having difficulty accessing or using this website to... 
    Cloud
    Servicenow
    Temporary work
    Local area

    Vertiv

    Westerville, OH
    5 days ago
  • $77k - $202k

     ...minimise downtime.Those in cloud operations at PwC will...  ...infrastructure and services to enable seamless...  ...DegreeCertification(s) Preferred:ITIL 4COBITISO 27001...  ...the following areas:ServiceNow or similar tool’s IT Service...  ...such as accessing sensitive company or customer... 
    Cloud
    Servicenow
    Full time
    H1b

    PwC

    Columbus, OH
    5 days ago
  • $144.9k - $265.8k

     ...Cybersecurity - Identity and Access Management - Manager At...  ...ID and related directory services. You will work with...  ...CyberArk, Radiant Logic, ServiceNow or other adjacent identity...  ...~ Microsoft identity, cloud, security, governance,  ITIL or related certifications.... 
    Cloud
    Servicenow
    Summer holiday
    Flexible hours

    EY

    Columbus, OH
    1 day ago
  •  ...Data Systems is seeking a ServiceNow Queue Management...  ...incidents, changes, tasks, and service requests. The...  ...SecureView, communications, cloud, or project support personnel...  ...before receiving access to assigned Government...  ...reporting. Desired Skills: ITIL knowledge, ServiceNow... 
    Cloud
    Servicenow
    Temporary work
    Local area
    Visa sponsorship

    NexGen Data Systems

    Columbus, OH
    2 days ago
  •  ...and operations during Service Restoration (SRT) incidents...  .... Strong expertise in ITIL frameworks, ITSM...  ...with ITSM tools (e.g., ServiceNow), automation platforms...  ...Solid understanding of cloud architecture, infrastructure...  ...For more information, access Nissan Benefits Overview... 
    Cloud
    Servicenow
    Full time
    Contract work
    Interim role
    Local area

    alliance

    Columbus, OH
    2 days ago
  •  ...fulfillment execution, service request handling,...  ...across on-premises and cloud network infrastructure...  ...maintaining accurate ServiceNow work notes, ownership...  ...cloud networking, or ITIL are highly desirable....  ...state the nature of your accessibility issue. We will only respond... 
    Cloud
    Servicenow
    Night shift

    Relha LLC

    Columbus, OH
    2 days ago
  •  ...Networking & Security managed service in collaboration with...  ...with modern hybrid cloud and consumption-based...  ...Capability Pillars Secure Access & Edge Lead SASE / SSE...  ...(e.g., LogicMonitor, ServiceNow, scripting frameworks)....  ...implementing and scaling ITIL and LEAN process... 
    Cloud
    Servicenow
    Flexible hours
    Night shift

    Myriad360

    Columbus, OH
    2 days ago
  • $80k - $90k

     ...technical coaching to Tier 2 analysts as needed. Identify...  ...environments. Proficiency in ServiceNow or similar ITSM tools. Ability...  ...management (SCCM/Intune). ITIL v4 certification. Familiarity...  ...authentication integrations with cloud services. Core Competencies Expert‑... 
    Cloud
    Servicenow
    Permanent employment
    Work at office

    ASM Research, An Accenture Federal Services Company

    Columbus, OH
    4 days ago
  •  ...IT Service Desk Supervisor Allied Mineral Products...  ...workloads for Service Desk Analysts. Serve as the...  ...Strong understanding of ITIL principles and service...  ...systems (e.g., ServiceNow, Jira Service Management...  ...endpoint management, cloud services). ~ Knowledge... 
    Cloud
    Servicenow
    Temporary work
    Work experience placement
    Worldwide
    Shift work

    Allied Mineral Products Holding, Inc.

    Columbus, OH
    2 days ago
  • $155.6k - $306.8k

     ...-to-end support and advisory services, covering areas such as valuation...  ...IT uses Delivery Innovation, Cloud and Flexible Compute Services...  ...Oracle, Workday, Salesforce, ServiceNow, or Microsoft technologies •...  ...client engagements • PMP, ITIL, TOGAF, cloud, or... 
    Cloud
    Servicenow
    Local area
    Visa sponsorship
    Flexible hours

    Deloitte

    Columbus, OH
    3 days ago
  • $170.5k - $203.5k

     ...organizations provision secure, governed data access at the speed modern business demands. We...  ..., Databricks, AWS, Azure, Google Cloud, and Starburst. • Immuta has been recognized...  ...Databricks, along with additional funding from ServiceNow, Citi Ventures, Dell Technologies Capital... 
    Cloud
    Servicenow
    Full time
    Local area
    Worldwide

    Immuta

    Columbus, OH
    4 days ago
  •  ...provision secure, governed data access at the speed modern business...  ..., AWS, Azure, Google Cloud, and Starburst. • Immuta has...  ...with additional funding from ServiceNow, Citi Ventures, Dell Technologies...  ...Team builds the experiences and services that help enterprise customers... 
    Cloud
    Servicenow
    Full time
    Local area
    Worldwide

    Immuta

    Columbus, OH
    4 days ago
  •  ...Operational Technology, and third-party service providers. The role...  ...reviews, application onboarding, cloud adoption, vendor resiliency,...  ...management, dependency mapping, ServiceNow/CMDB data governance, and...  ...CDRE, CISM, CISSP, CRISC, PMP, ITIL, or equivalent.At AEP, we’re more... 
    Cloud
    Servicenow
    Full time
    Work experience placement

    American Electric Power

    Columbus, OH
    1 day ago
  •  ...seeking a senior-level ServiceNow Engagement Lead to oversee...  ...between Business Analysts, Developers, and Architects...  ...in professional services or IT consulting, with...  ...FedRAMP or similarly secured cloud environment. Certifications...  ...Scrum Master (CSM) • ITIL v4 Foundations or... 
    Cloud
    Servicenow
    Local area

    3B Staffing LLC

    Columbus, OH
    4 days ago
  •  ...cybersecurity alongside full-stack IT services that are integrated by design...  ...We are seeking a Service Desk Analyst I to serve as a primary point...  ...in on-premises and cloud environments Support installation...  ...services environment and will have access to client systems, data, and... 
    Cloud
    Full time
    H1b
    Work at office
    Local area
    Remote work

    RedHelm

    Columbus, OH
    2 days ago
  • $40k

     ...defense, and public service delivery. Our work...  ...The Junior CIC Analyst supports 24x7 Command...  ...accurate ServiceNow records, producing...  ...IT support, help desk, or operations support...  ...incident management and ITIL processes is...  ...preferred. Exposure to cloud environments (AWS/... 
    Cloud
    Servicenow
    Contract work
    Remote work
    Shift work
    Night shift

    MAXIMUS

    Columbus, OH
    3 days ago
  •  ..., applications, data, cloud, and third-party environments...  ...domains (identity and access management, change...  ...process for material service providers and support...  ...mentors a team of GRC analysts/specialists; establish...  ...optimization (e.g., ServiceNow GRC, Archer, or equivalent... 
    Cloud
    Servicenow
    Contract work
    Work at office

    WesBanco

    Columbus, OH
    3 days ago
  • $40k

     ...security, defense, and public service delivery. Our work focuses on...  ...Identity, Credential, and Access Management (ICAM) services supporting...  ...concepts Experience using ServiceNow or similar ITSM tools for...  ...task tracking Exposure to cloud or hybrid identity and access... 
    Cloud
    Servicenow
    Contract work
    Remote work
    Shift work

    MAXIMUS

    Columbus, OH
    3 days ago
  • $114.1k - $268.18k

     ...experiences, and have the flexibility and access to constantly find new areas of...  ...seeking a Lead Specialist, Cloud Security to join our Managed Services practice.Responsibilities:Manage cloud...  ..., IAM, Wiz, CSPM/CNAPP platforms, ServiceNow CMDB, firewall governance, and... 
    Cloud
    Servicenow
    H1b
    Local area

    KPMG

    Columbus, OH
    1 day ago
  • **Title :ServiceNow Architect – ITSM, ITOM & HRSD** **Location...  ...solutions across IT Service Management (ITSM), IT...  ...Level Management * Drive ITIL-aligned process...  ...Intelligence * AIOps * Cloud Discovery * Health Log...  ...Tools * Identity and Access Management platforms... 
    Cloud
    Servicenow
    Remote work

    Alchemy software solutions

    Delaware, OH
    more than 2 months ago
  •  ...status, military or uniformed service member status, or any other...  ...Ability to administer JAMF Pro Cloud Server for the management and...  ...with ITSM systems like ServiceNow or others A solid understanding...  ...and 401k retirement account access with employer matching. Employees... 
    Cloud
    Servicenow

    Insight Global

    Columbus, OH
    4 days ago
  •  ...experience, including Technology/Cloud domain technologies such as...  ..., Mulesoft, Palo Alto, ServiceNow, VMWare, and on-prem migrations...  ...including APIs, automation, cloud services, compute, databases,...  ...and LeanIX Knowledge of TOGAF, ITIL, and other architecture/business... 
    Cloud
    Servicenow
    Full time
    Temporary work
    Work experience placement

    Agility Partners

    Columbus, OH
    5 days ago
  • $169.01k - $370.53k

     ...experiences, and have the flexibility and access to constantly find new areas of...  ...seeking a Specialist Director, Cloud Security to join our Managed Services practice. Responsibilities:...  ..., IAM, Wiz, CSPM/CNAPP platforms, ServiceNow CMDB, firewall governance, Tufin,... 
    Cloud
    Servicenow
    H1b
    Local area

    KPMG

    Columbus, OH
    1 day ago
  •  ...ServiceNow Architect ServiceNow Architect Location: Columbus, OH (Onsite 5 days/week...  ...across ITSM, ITOM, CMDB, Discovery, Service Mapping, and related modules....  ...FedRAMP-authorized or similarly regulated cloud environments. ITIL v4 Foundation Certification. Experience... 
    Cloud
    Servicenow
    Full time
    Local area
    Flexible hours

    Atalnt

    Columbus, OH
    2 days ago
  •  ...convertible candidate Role: ServiceNow Architect Location: Must be...  ...on digital transformation and service optimization. Key...  ...similarly regulated government cloud environments. CMDB & ITOM:...  ...–  ITSM or ITOM preferred ITIL v4 Foundations Preferred Certifications... 
    Cloud
    Servicenow
    Temporary work
    Local area

    Delan Associates, Inc

    Columbus, OH
    a month ago
  •  ...026. Work you’ll do As a Lead ServiceNow FDE, you will serve as the senior...  ...familiarity with cloud environments (AWS, Azure, and/...  ...CTOs, technology executives, and service owners across HR, IT, Customer...  ...Analysis (RCA)Experience with the ITIL framework3+ years' experience... 
    Cloud
    Servicenow
    Local area
    Shift work

    Deloitte

    Columbus, OH
    3 days ago
  • As the ServiceNow Ecosystem Business Development Director, you are responsible...  ...leading global professional services company that helps the world’...  ...technology and leadership in cloud, data and AI with unmatched...  ..., employees who have access to the compensation information... 
    Cloud
    Servicenow
    Full time
    Work experience placement
    Live in
    Work at office
    Local area

    Accenture

    Columbus, OH
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Desk Analyst: ITIL, ServiceNow & Cloud Access. Be the first to apply!