Customer Service Representative - State Farm Agent Team Member

Responsive recruiter


Benefits:

• License Paid
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: I've been with State Farm since 2011, and one of the things I value most in running this agency is creating an environment where work and life truly balance. Many of our team members have young children, and I make it a priority to offer flexibility so they can be present for school events and family moments without sacrificing their careers.

Our culture is very family oriented - we enjoy quarterly team outings, frequent happy hours, and a big annual holiday party that brings everyone together. My leadership style is built on trust and accountability: we set clear expectations, encourage self-starters, and don't believe in micromanaging.

This is a place where people can be themselves, thrive professionally, and still prioritize what matters most outside of work. If you're looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Ryan McBride - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $55,000.00 per year


We're Hiring!

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Ryan McBride - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, and Business Insurance.
• Our office is located in Mesa, AZ.
• Our office is open Mon - Fri 9am - 6pm.

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.