PMO SME - Center of Excellence Project Manager

PMO SME - Center of Excellence Project Manager

Richmond, VA – Hybrid Project Manager Trainer

This role will be working in the Center of Excellence (CoE) team documenting procedures via job aids, templates, forms, flow diagrams, and presentation decks. They will also create, and update training programs provided by the CoE. The position will also manage process improvements across the portfolio, training other PMs, creating new reports, generating reports, etc. The procedures and training cover all phases of Waterfall, Agile, and Hybrid technology projects. Ideal candidate should have experience working in PMO office, conducting audits, capturing findings/patterns, offering trainings (virtual and in person) to large audience and driving process improvements.

Position specific responsibilities and duties will include, but not limited to:

• Create and update job aids, templates, forms, checklists, flow diagrams and presentation decks on the subject of technology project management and methodologies employed at Virginia Department of Transportation and Virginia Information Technologies Agency (VITA).
• Create, update, and deliver training programs to technology project managers, Guide on best practices and foster a culture of continuous improvement.
• Consult with other members of CoE and subject matter experts within the organization to develop content for documentation and training programs.
• Coordinate to obtain approval of procedures and training developed with CoE management and key stakeholders.
• The individual would Plan, execute, track progress of training initiatives, evaluate the effectiveness of training programs, coaching interventions, also work directly with agency resources to manage issues related to scheduling of training, and any follow up required post-training.
• Partner with program managers, business leaders to identify training needs and develop solutions aligned with organizational goals.
• Manage working relationships with key stakeholders at all levels, including executive management, business management, vendors, project sponsors, suppliers, and technology management.
• Identify and implement process improvements as needed.
• Additional responsibilities as assigned.

Knowledge, Skills, and Abilities:

• Strong background in technology project management.
• Strong experience in creating written documentation including update job aids, templates, forms, flow diagrams and presentation decks.
• Strong experience creating and delivering training programs.
• Strong written and verbal communication skills.

• Strong analytical, organizational, and decision-making skills.
• Exceptional interpersonal skills for collaborating.
• Ability to multi-task, pivot quickly, plan in a rapidly changing environment, and provide guidance for changes as required.
• Exceptional verbal and written communication skills with the demonstrated ability to simplify and briefly, succinctly communicate complex issues to multiple audiences.
• Exceptional knowledge of both Agile and Waterfall project management principles and practices.
• Have flexible mindset and ability to adapt to a fast-paced environment.

Qualifications:

• The candidate should have 10 years of overall IT experience with emphasis on technology project management.
• The candidate must have a minimum of 3+ years of experience creating procedure documentation such as job aids, templates, forms, flow diagrams and presentation decks.
• The candidate must have a minimum of 3+ years of experience creating and delivering training programs.
• The candidate must be proficient in written communication tools such as Word, Excel, Power point, and Visio.
• The candidate must have a working knowledge of Microsoft Project
• The candidate must be proficient in real-time delivery of training programs.
• The candidate must have experience in creating recordings of training programs that can be used on demand by the target audience.
• PMP Certification through PMI or Qualified under Commonwealth of Virginia Qualification Standards for IT Project Managers. Experience with VITA's Commonwealth Technology Portfolio (CTP) system and process is strongly preferred.