Insurance Account Manager

Job Description

Job Description

We’re looking for a personable, enthusiastic insurance account manager to help take our agency to the next level. Our ideal candidate is a motivated team player who has the ability to stay focused in a fast-paced work environment. You will manage client communications, nurture important relationships, and keep track of policy details and documentation in a secure system. This is a critical role on our team with a strong focus on client services to foster ongoing sales and renewals. We will provide industry-specific training for the right candidate who demonstrates a dedication to excellence. Sound like a job you’ll love? Apply now!

$42,500 yearly

• Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process
• Communicate regularly with key industry reps regarding industry standards, insurance products, current rates, coverages, insurance policies, and carriers so that you are always ready to help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address new rules and policy updates
• Document any policy changes on customer accounts according to NAIC regulations in our book of business and clearly communicate with customers about those updates
• Answer clients completely on policy or billing questions including explanations about their coverage or rate adjustments to ensure total understanding
• Consult with clients to help process quotes and issue renewals or any updates needed to current policies

• Candidates should have an Associates or Bachelor’s degree, but all candidates with insurance industry experience will be considered
• Active insurance license in your state or willing to get licensed in 90 days
• Insurance experience as an insurance agent or other position is highly preferred but candidates with the appropriate skills should still apply, training is provided
• Candidates should have basic computer skills and be proficient with Microsoft Office Suite (Word, Excel PowerPoint, etc.)
• Follow up skill, written and verbal communication skills and problem-solving skills are a must in this role

Jason Templeton State Farm will strive daily to provide customer service above and beyond our customers' expectations. We create an ongoing and lasting relationship with our customers. We focus on Car Insurance, Home Insurance, Life Insurance, Business Insurance, Condo Insurance, Renters Insurance, Health Insurance, and more throughout the Carrollton, GA area. Our team will meet our customers' financial needs while at the same time helping our customers reach their goals and dreams. We are here to help you stay protected.