Part-Time Mail Clerk

Mail Clerk (Clerical Support)

Position Status: Part-Time, Monday-Friday 11:30 am to 2:30 pm

Hourly Rate: $17.20

Location/Address: Minton-Capehart Federal Building, 575 N Pennsylvania St, Indianapolis, IN 46204

This position at Goodwill is a result of the AbilityOne program in partnership with Goodwill and the federal government, providing healthy operations and environments at local federal facilities. The AbilityOne program is one of the largest sources of employment in the United States for people who are blind or have significant disabilities. GCSI is one of about 500 non-profit organizations that provides employment opportunities in competitive, integrated environments at federal government locations.

The Mail Clerk (Clerical Support) is responsible for performing core mailroom and clerical support functions at a federal government installation through the AbilityOne program. The primary duty of this role is to sort, distribute, track, and process incoming and outgoing mail while maintaining inventory supplies and a clean, safe work environment.

Example Duties and Activities

• Sorts incoming USPS mail and internal deliveries to the appropriate department, mail stop, or office location.
• Delivers mail to designated locations and collects outgoing mail for external delivery.
• Opens, reviews, and determines delivery points for inaccurately addressed or damaged mail returned by USPS.
• Tracks incoming and outgoing mail and packages; verifies and confirms shipping information.
• Signs for incoming and outgoing certified and registered mail.
• Screens mail and packages that appear suspicious and follows established security and safety procedures.
• Maintains an accurate inventory of mailroom and office supplies.
• Reorders supplies when needed and communicates inventory status to leadership.
• Receives, opens, and unpacks cartons of supplies; verifies invoices against items received.
• Maintains the cleanliness of the mailroom and assigned work areas by performing light janitorial duties, including sweeping or mopping floors, dusting countertops, emptying trash, and emptying trash.
• Performs routine organization and upkeep of mailroom equipment and workspaces.

Required Competencies

• Communication Skills - Listens attentively and communicates clearly with coworkers, supervisors, and customers. Reads and comprehends basic written instructions, schedules, and work-related documents.
• Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
• Organizational Aptitude - Plans and attends to details and pursues quality in accomplishing multiple tasks in an organized and timely fashion. Exhibits careful attention to detail and follow-through with a focus on managing deadlines.
• Technical Knowledge Demonstrates basic computer literacy. Has working knowledge of G Suite and/or Microsoft Office applications.
• Adaptability - Adjusts priorities quickly in response to frequently changing circumstances while maintaining a positive attitude. Continually assesses tasks and responds to those requiring extra attention. Foresees and seeks to avoid crisis management.
• Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.
• Autonomy - Takes initiative without waiting to be directed, does what is asked, and works until the job is completed. Takes ownership of mistakes and learns from them rather than makes excuses.
• Safety Awareness - Recognizes the risks in activities, applies the right measures to control and manage those risks, and ensures all safety protocols are followed.

Other Requirements

Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.

• Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch both products and machinery. Has the ability to move and lift up to 70 pounds. The noise level is generally low.
• Visual Acuity - Has close, distance, peripheral, color vision abilities, and is able to adjust focus.
• Minimum of 18 years of age
• Background Screening - All candidates must pass a pre-employment background check.

Benefits: Employees may participate in a comprehensive benefits program that includes:

• Continuing education and leadership development
• Comprehensive health plan
• Vacation as well as sick time
• Life, dental and vision insurance
• Nationally recognized preventive health and wellness program
• Section 125 pretax health spending account, dependent care spending account, and premiums

Goodwill is an EEO Employer/Vet/Disabled employer