Certified Medical Assistant (CMA)/Medical Front Desk

Job Description

Job Description

The Certified Medical Assistant (CMA)/Medical Front Desk role supports clinical and administrative operations in a healthcare setting, ensuring efficient patient flow and accurate medical record management while providing exceptional service at the front desk.

Responsibilities

• Manage patient scheduling and appointment coordination
• Oversee medical records management and data entry
• Conduct patient check-in and intake procedures
• Verify patient insurance and support billing processes
• Handle phone communication and respond to patient inquiries
• Support office administration and maintain organized workflows

Preferred Qualifications

• 2+ years of experience in medical assisting
• Certification as a Medical Assistant (CMA)
• Knowledge of medical terminology and electronic health records (EHR)
• Experience with insurance verification and appointment scheduling software
• Familiarity with medical coding and billing processes
• Strong customer service and verbal communication skills
• Excellent organizational skills, data entry accuracy, and multitasking ability