Field Service Technician

# Field Service TechnicianEffingham, IL## Job DescriptionMust be able to do 25% over night travelWe’re looking for a dependable **Field Service Technician** to support water purification operations across multiple customer sites. This role is responsible for maintaining equipment performance, ensuring water quality standards, and delivering responsive on-site technical service in a fast-paced industrial environment.**What You’ll Bring*** Strong mechanical and technical aptitude with the ability to troubleshoot pumps, filtration systems, and control equipment in the field* Self-directed work style with the ability to manage time, travel, and priorities across multiple active job sites* Clear communication skills to interact with customers, explain system performance, and document service activity* Detail-oriented mindset with a focus on safety, compliance, and accurate reporting of test results and system conditions**What You’ll Do*** Travel to customer sites to maintain and service water purification systems* Perform routine and corrective maintenance on pumps, filtration units, membranes, and chemical feed systems* Conduct water quality testing using monitoring equipment to ensure compliance with established standards* Calibrate and maintain testing and monitoring instruments for accurate performance* Troubleshoot system issues and implement corrective actions to restore proper operation* Assemble and maintain hoses, piping systems, and related components at project sites* Handle, transfer, and manage chemical inventory including drums and treatment solutions* Perform filter backwashing, media replacement, and membrane cleaning or replacement* Collect, label, and ship water samples to designated laboratories for analysis* Maintain daily logs tracking system performance, test results, and maintenance activities* Complete PC-based service reports detailing site conditions, deficiencies, and corrective actions* Work with PLC controls and assist with repairs to instrumentation and control panels* Serve as a technical liaison to customers, providing recommendations and ensuring satisfaction* Maintain inventory of spare parts, reagents, and sampling supplies for ongoing operations* Support multiple locations as needed and assist at regeneration facilities when required* Communicate regularly with the Regional Field Service Manager regarding site status and needs* Track and submit mileage, travel, and expense reports accurately and on time**What You’ll Need*** High school diploma or equivalent; technical training or related experience in water treatment or industrial maintenance preferred* Experience working with mechanical systems, pumps, filtration equipment, or chemical treatment processes* Valid driver’s license with the ability to travel frequently, including overnight stays as needed* Basic computer skills for reporting, data entry, and communication* Ability to work overtime, weekends, and holidays based on project demands* Ability to stand, walk, bend, kneel, and perform repetitive physical tasks for 8–12 hour shifts* Comfortable working outdoors in varying weather conditions and industrial environments with noise, chemicals, and required PPE* Ability to climb ladders, work at heights, and enter confined spaces when necessary* Must be able to safely operate tools, equipment, and vehicles across multiple job sites**Benefits and Perks*** Competitive pay and career growth opportunities* Medical, dental, and vision coverage* 401(k) with company match* Time off and floating holidays* Volunteer Time Off (VTO) to give back to your community* Employee referral bonus program* Wellness benefits that support your overall health and well-being* Opportunities for training and professional development* Supportive and collaborative team environment* Stable company with long-term career opportunities**Who Thrives Here**Individuals who value meaningful work and enjoy being part of a supportive, team-oriented environment take initiative, communicate clearly, and continuously look for ways to improve processes and service, while understanding that great results come from collaboration, accountability, and a shared commitment to doing things the right way.You’ll fit right in if you are:* Motivated by purpose and service* Reliable and committed to quality work* A strong communicator and team player* Curious and open to learning new things* Solution-oriented and proactive* Someone who values respect, teamwork, and professionalismWe believe great workplaces are built on trust, collaboration, and a commitment to continuous improvement. #J-18808-Ljbffr