Mortgage Escalation & Homeowner Advocacy Lead
NewRez LLC
NewRez LLC in Coppell, Texas is seeking a Supervisor for Homeowner Advocacy to supervise the team handling consumer complaints. The role includes overseeing research and resolution efforts, managing escalations, and enhancing the customer experience. Ideal candidates should have over 6 years of experience, preferably in supervisory roles, and possess strong knowledge of mortgage servicing. This position requires excellent communication, organizational skills, and proficiency in Microsoft Office tools. #J-18808-Ljbffr NewRez LLC
- ...that when our people thrive, homeowners thrive - and that’s why we... ...of our residential mortgage borrowers and business partners... ...Primary Function The Team Lead - Homeowner Advocacy is a highly experienced... ...homeowner complaints and escalations, this professional is poised...MortgageTemporary work
- Dormont Manufacturing Co. is seeking a Team Lead for Homeowner Advocacy in Coppell, Texas. The ideal candidate will have over 6 years of mortgage servicing experience and a strong track record in managing homeowner-related issues. This role involves training new hires,...Mortgage
- ...Manufacturing Co in Coppell, Texas, is seeking a Supervisor for Homeowner Advocacy Analytics. In this critical role, you'll oversee a team... ...and a proactive problem-solving mindset. With 6+ years in the mortgage industry and a Bachelor’s degree, the ideal candidate will...Mortgage
- NewRez LLC in Coppell, Texas, is seeking a Team Lead - Homeowner Advocacy to manage homeowner issues and ensure quality service. This role involves... ...and organizational skills, with a proven track record in mortgage servicing and a commitment to excellence. This on-site...Mortgage
- Job Overview The Supervisor Homeowner Advocacy is responsible for supervising... ...quickly, prevents escalation, reduces risk exposure, and... ...next steps toward resolution. Lead escalation management activities... ...Abilities Well‑rounded knowledge of mortgage, consumer finance, and loss...Mortgage
$1,000 per month
...when our people thrive, homeowners thrive - and that’s... ...Supervisor Homeowner Advocacy is responsible for supervising... ...to investigate, escalate, and resolve consumer... ...steps toward resolution. Lead escalation management... ...-rounded knowledge of Mortgage, Consumer finance and...Mortgage$1,000 per month
Exceed the expectations of our residential mortgage borrowers & business partners through... .... POSITION SUMMARY The Supervisor Homeowner Advocacy Analytics - Servicing is a critical... ...conflict resolution techniques to de‑escalate tense situations, negotiate satisfactory...Mortgage- Newrez in Coppell, Texas is seeking a Supervisor Homeowner Advocacy. This role involves overseeing the Homeowner Advocacy Team, focusing on... ...leadership and communication skills, along with a background in mortgage and consumer finance. Successful candidates should possess a...Mortgage
$1,000 per month
Exceed the expectations of our residential mortgage borrowers & business partners through... ...Handles inbound and outbound calls supporting homeowner questions and helping homeowners to... ...borrower questions or concerns. Handles escalated files appropriately by providing an...MortgageWork at office$1,000 per month
...agencies. The role involves reviewing all escalated written inquiries, disputes, and... ...expert in at least two main areas of Homeowner Advocacy Dispute classes. Perform additional projects... ...’s degree (preferred). 5+ years of Mortgage Servicing experience. Experience in Regulatory...MortgageWork at officeLocal area- ...Satori Mortgage is seeking a high-energy Lead Generator in Coppell, Texas. Ideal candidates are outgoing, self-motivated individuals who thrive in a dynamic sales environment. Responsibilities include sourcing leads through extensive networking and making calls to potential...MortgageRemote work
- .... Duties include tracking performance, conducting audits, and training new employees. The ideal candidate should have 6+ years in mortgage servicing and prior supervisory experience. Benefits include medical, dental, vision insurance, and 401(k) matching. #J-18808-Ljbffr...Mortgage
- Dormont Manufacturing Co in Coppell, Texas is seeking a Quality Control Lead to oversee operational audits and monitor compliance. The ideal candidate will have over 6 years of mortgage servicing experience and a strong understanding of servicing regulations. Responsibilities...Mortgage
$1,000 per month
...We believe that when our people thrive, homeowners thrive - and that’s why we invest in your... ...the expectations of our residential mortgage borrowers and business partners through... ...you’ll have opportunities to give back, lead, and make a difference. 1 company-paid Volunteer...MortgageRotational programFull timeTemporary work- ...efficiently. The Records Indexing Team Lead is responsible for overseeing the end-to... ...submission. Serve as the first point of escalation for team members with contract-specific... ...-level land records, including deeds, mortgages, liens, releases, judgments, plats, and...MortgageRemote jobContract workWork at officeLocal areaWork from homeFlexible hours
- ...Satori Mortgage is looking for an energetic Lead Generator to join their team in Keller, Texas. This remote position requires a charismatic individual capable of generating their own leads, with a strong network. You will work tirelessly, even beyond typical hours, to...MortgageRemote work
- ...of insurance tracking and the homeowner's insurance claim experience.... ...with management Escalate aging items as appropriate... ...Desired: ~1+ years mortgage servicing experience or work... ...Two Harbors has grown into a leading publicly traded residential mortgage...MortgageWork at office
- Selene Finance LP is hiring a Customer Advocacy Specialist to manage highly escalated customer complaints while ensuring compliance and maintaining trust. The successful candidate will serve as the point of contact for escalated issues from executive offices and regulatory...
- About this role: Wells Fargo is seeking a Lead Business Execution Consultant to serves... ...obligations, timely and effective escalation and remediation of issues, and making sound... ...diversified set of banking, investment and mortgage products and services, as well as...MortgageFull timeWork experience placementWork at office
- ...Supervisor to oversee the Special Loans Teams within the Contact Center. This in-office team focuses on servicing business purpose mortgage loans and addressing customer concerns effectively. The Supervisor plays a pivotal role in coaching staff, executing strategies,...MortgageWork at office
- ...expert rolled into one. You will lead a team of Customer Service... ...-oriented support to homeowners navigating through the homeownership... ...coaching as needed. Resolve escalated cases with a calm, strategic... .... Microsoft Suite Preferred: Mortgage servicing, Collections and loss...MortgageWork at officeFlexible hoursAfternoon shift
- ...Satori Mortgage (NMLS: 4190) is seeking a charismatic Lead Generation Specialist who excels in building relationships and generating leads. This remote opportunity requires a passionate individual ready to make numerous calls and visit a high volume of open houses. You...MortgageRemote workFlexible hours
- ...Satori Mortgage (NMLS: 4190) is seeking a high-energy Lead Generation specialist in Carrollton, Texas. This remote opportunity is ideal for individuals with strong relationship-building and lead generation skills. Candidates must be able to work flexible hours and are...MortgageRemote workFlexible hours
- .... In this role, you will supervise Special Loans Teams, ensuring high-quality customer service and effective handling of business mortgage loans. The ideal candidate will have extensive experience in a mortgage servicing contact center, strong leadership abilities, and...Mortgage
- Mmbba is seeking a Mortgage Loan Originator Team Lead in Keller, Texas. The role involves originating residential mortgage loans while supporting loan production efforts within the branch. The ideal candidate should possess a valid NMLS license and prior experience in...MortgagePart time
- Selene Finance LP is seeking a Collections Team Lead to lead day-to-day mortgage servicing collections operations. The role combines hands-on expertise with coaching and performance monitoring, ensuring compliance and improving borrower engagement strategies. Ideal candidates...Mortgage
- Texana Bank, N.A. is seeking a part-time Mortgage Loan Originator Team Lead responsible for originating residential mortgage loans. The role involves supporting loan production efforts within the branch while maintaining compliance with lending regulations. The ideal candidate...MortgagePart time
- Mmbba in Keller, Texas, seeks a Mortgage Loan Originator Team Lead responsible for originating residential mortgage loans and supporting loan production efforts. The role requires effective communication skills and the ability to manage multiple tasks. A high school diploma...MortgagePart time
- ...About this role: Wells Fargo is seeking a Lead Credit Resolution Specialist for its... ...compliance obligations, timely and effective escalation and remediation of issues, and making... ...diversified set of banking, investment and mortgage products and services, as well as...MortgageFull timeWork experience placement
- ...a multi‑line business financial services firm with a mortgage servicing company, a loan diligence company, a title company... ...with creative thinking. Position Summary The Customer Advocacy Specialist manages highly escalated, complex, and sensitive complaints, including those...MortgageTemporary workFlexible hours
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