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Mortgage Escalation & Homeowner Advocacy Lead

NewRez LLC

NewRez LLC in Coppell, Texas is seeking a Supervisor for Homeowner Advocacy to supervise the team handling consumer complaints. The role includes overseeing research and resolution efforts, managing escalations, and enhancing the customer experience. Ideal candidates should have over 6 years of experience, preferably in supervisory roles, and possess strong knowledge of mortgage servicing. This position requires excellent communication, organizational skills, and proficiency in Microsoft Office tools. #J-18808-Ljbffr NewRez LLC

Vacancy posted 21 hours ago
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