Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has been serving the community for 31 years and has grown into a strong team of 10. We’ve built a stable, supportive environment focused on long-term success and taking care of both our customers and our team.

For our team, we offer health benefits, reimbursement for licensing costs, and both individual and team-based bonus opportunities. We also provide a paid birthday holiday, quarterly team lunches, and additional time off at year-end when goals are met. We’re proud to offer flexibility, especially for students and parents, along with a strong emphasis on work-life balance.

Our office culture is supportive, flexible, and team-oriented. We’re looking for someone who is motivated, dependable, and enjoys working with others - someone who values balance, consistency, and being part of a team that works hard and supports each other.

ROLE DESCRIPTION:
Brenda Bond - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.