Full Time Clinical Director

We’re ChenMed/Dedicated Senior Medical Center and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed/Dedicated Senior Medical Center is changing lives for the people we serve and the people we hire. The Clinical Manager is an active leadership role responsible for the day-to-day management of back office center operations, which may include but is not limited to: clinical quality, compliance, human resources, patient experience and direct team member supervision. The incumbent in this role oversees the hiring, performance management, training and day-to-day functions of center team members, including but not limited to: MAs (all levels), Pharmacy/Medication Technicians and X-ray Technicians. He/She collaborates with Center Leadership to design and implement clinical operation strategies that help the center meet/exceed organizational goals. The Clinical Manager demonstrates thorough knowledge and proficiency in healthcare data analytics, clinical protocols and leadership to ensure the center’s successful operation. Day-to-day management of back office center operations, which may include but is not limited to: Clinical quality Direct team member supervision Oversees the hiring, performance management, training and day-to-day functions of center team members, including but not limited to: In partnership with Center leadership, manages clinical operations to ensure organizational objectives relative to clinical performance metrics, growth strategy and membership goals are regularly met and/or exceeded. Ensures proper back office staffing scheduling, approves staff payroll and PTO, plans for and manages staffing shortages. Uses data analytics and dashboards to assist with the development and execution of business strategies that increase revenue and quality ratings (HEDIS/STARS/Clinical Gaps) and support our core model. Collaborates with PCPs to coach and manage clinical staff performance; Manages medical equipment and supply inventory. Ensures availability and proper preventative maintenance of emergency equipment. Troubleshoots malfunctions, initiates service and repair requests and inspects new equipment. Ensures key performance targets are met, including but not limited to: Key Performance Metrics (KPI) metrics Leads high quality selection, hiring and on-going training and education for clinical staff and Pharmacy/Medication Technicians. Ensures regulatory compliance with OSHA, HIPAA and other governing agencies. Enforces clinical and quality standards and internal audit requirements of ChenMed. Completes all required training to dispense medications from medication room. High school diploma or GED equivalent required BA/BS degree in Business or Healthcare Administration or a healthcare related field preferred Active and good standing Licensed Practical Nurse (LPN) in current state of employment OR a nationally accredited Certified Medical Assistant required; A minimum of 5 years progressive work experience in a medical clinic, hospital or similarly regulated healthcare environment required in a medical clinic, hospital or similarly regulated environment strongly preferred IV Therapy certification for LPNs where required by State Board of Nursing Highly developed healthcare operations and clinical acumen Superb knowledge and understanding of general clinical operations, practices, techniques, medical products, processes and procedures Advanced skill in screening patients, medication administration, wound care, vital signs, and drawing blood and other specimens for laboratory work