Service Technician - Class C

Service Technician - Class C

Peterbilt of Norfolk - Norfolk, NE 68701

Overview

Education Level High School Category Skilled Labor - Trades

Description

The Service Technician- Class C is responsible for performing basic maintenance, inspections, and entry-level repairs on medium-duty through Class 7 and 8 heavy-duty trucks in a timely and efficient manner. This position operates under close to moderate supervision and is considered an entry-level technician role. The Service Technician- Class C is expected to develop foundational mechanical and diagnostic skills while supporting shop productivity, quality workmanship, and customer uptime.

The "Major Duties and Responsibilities" listed below highlights the key responsibilities and qualifications for the role. The duties and responsibilities outlined are not exhaustive and may adapt over time to align with evolving business needs.

Major Duties and Responsibilities

• Maintenance and Basic Repairs
  • Perform routine maintenance and basic mechanical repairs on medium-duty and heavy-duty trucks
  • Assist in inspections and preventative maintenance services
  • Replace basic components such as filters, belts, and other wear items
  • Assist senior technicians with complex repairs
• Diagnostics Support
  • Assist in diagnosing basic mechanical and electrical issues
  • Use diagnostic tools and software under supervision
  • Learn to identify potential issues and communicate findings
• Work Execution and Quality
  • Complete assigned tasks accurately and efficiently
  • Read and understand repair orders and follow instructions
  • Maintain productivity standards appropriate for experience level
  • Communicate repair status and additional needs to service advisors or management
• Safety and Compliance
  • Follow all safety policies, procedures, and OSHA requirements
  • Keep work area clean, organized, and properly maintained
  • Properly use and maintain tools, equipment, and personal protective equipment
  • Maintain awareness of environmental and safety hazards in the shop
  • Participate in required training and certification programs
  • Ensure all work is performed in compliance with Company and regulatory standards

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge, skills, and abilities listed below are representative of those required. This position involves hands-on work in a shop environment, including frequent use of tools, equipment, and machinery. Employees are required to stand, walk, bend, lift, and work in various conditions, including exposure to noise, fumes, and moving mechanical parts. Lifting up to 50-100 pounds may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• High school diploma or GED required
• Technical school or diesel technology training preferred
• Basic to intermediate computer skills required, including the ability to learn diagnostic software and service systems

Skills Required

• Basic mechanical aptitude with a strong willingness to learn and develop technical skills
• Ability to read and interpret repair orders and follow instructions
• Effective written and verbal communication skills
• Basic mathematical skills for measurements and calculations
• Problem-solving skills with the ability to recognize when to seek assistance
• Ability to use basic shop tools, equipment, and diagnostic systems with guidance
• Ability to manage time and complete assigned tasks efficiently
• Strong attention to detail and commitment to quality work
• Ability to work collaboratively with other technicians and supervisors

Certificates, Licenses, and Registrations

• CDL preferred but not required. With a valid CDL, must be able to meet Company insurability requirements

Travel

• Occasional travel to other Company locations or trainings may be required

Midwest Peterbilt Group Benefits

• Health, Dental, and Vision Insurance
• Flex Spending Accounts (FSA)
• 401(k) with Employer Matching
• Paid Holidays and PTO
• Tool Insurance
• Life Insurance
• Hospital and Critical Care Plans
• Short and Long-term disability programs
• IDShield and LegalShield Services

Additional Job Board Information

• Midwest Peterbilt Group is an equal opportunity employer
• All applicants will be considered for employment without attention to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws

Company Information

• Founded in 1954, Sioux City Truck Sales, Inc. has grown from a small Diamond-T Truck dealership into the exclusive Midwest Peterbilt Group (MPG), a network of Peterbilt truck dealerships across Iowa and Nebraska with locations in Sioux City, Des Moines, Council Bluffs, Norfolk, Lincoln, Omaha, and O'Neill. We offer premium trucks, parts, and service as well as wreck repairs and restoration services through MPG Collision Centers, Inc. (MPG CCI). And, we provide educational opportunities through the Midwest Diesel Tech Academy (MDTA).