Dental Receptionist

Job Description

Job Description

Smiles Dental Design is expanding and seeks a friendly Dental Receptionist to join our digital-forward team. This role involves handling phone calls, scheduling appointments, managing referrals, creating treatment plans, and collecting payments using Eaglesoft. Our practice utilizes iPads for all paperwork, which is then seamlessly imported into our management system. The new team member will collaborate closely with a small front desk team, with ample opportunities for learning and professional growth.

Responsibilities

• Manage incoming phone calls and respond to patient inquiries
• Schedule and confirm patient appointments efficiently
• Register patients and update their electronic records
• Collect payments and handle financial transactions accurately
• Coordinate referrals and assist in treatment plan creation
• Maintain electronic patient records through digital systems
• Provide excellent customer service both in-person and over the phone
• Collaborate effectively with front desk team members

Required Qualifications

• Proficiency with Eaglesoft patient management software
• Strong data entry and digital literacy skills
• Excellent customer service and communication abilities
• Effective time management and organizational skills
• Ability to work well within a team environment

Preferred Qualifications

• At least 1 year of experience in dental administration

Smiles Dental Design privately owned by Dr. Brad Bagwell. Dr. Bagwell and Dr. Malik deliver quality family & cosmetic dentistry to our patients. Dr. Bagwell also completes root canal therapy, implant placement, & full mouth restorations. Our team is genuine, kind, and extremely competent. The dental office can be daunting for some patients and we make it our goal to make them feel comfortable and confident. Smiles Dental Design has a great reputation and we are proud to be a part of this practice. As we are growing, we are finding we need to add more team members, who share our same values, to our family. If you have any questions, please send us an email or give the office a call. We look forward to meeting you.

Company Description

Smiles Dental Design privately owned by Dr. Brad Bagwell. Dr. Bagwell and Dr. Malik deliver quality family & cosmetic dentistry to our patients. Dr. Bagwell also completes root canal therapy, implant placement, & full mouth restorations. Our team is genuine, kind, and extremely competent. The dental office can be daunting for some patients and we make it our goal to make them feel comfortable and confident. Smiles Dental Design has a great reputation and we are proud to be a part of this practice. As we are growing, we are finding we need to add more team members, who share our same values, to our family. If you have any questions, please send us an email or give the office a call. We look forward to meeting you.