Billing Specialist

At Pro-Vac, we are not just providing hydro-excavation and storm/sewer maintenance services; we are supporting the critical infrastructure that keeps communities moving. We believe in delivering safe, efficient, and innovative solutions with the most talented and dedicated team in the industry.

As the Billing Specialist at Pro-Vac, you'll play a vital role in ensuring the accuracy of financial transactions, invoices, and billing processes. If you excel at billing procedures, regulatory compliance, and maintaining strong relationships with customers and colleagues while effectively resolving billing discrepancies.

Mission of the Role:

We are looking for a detail-oriented and proactive Billing Specialist to join our AWESOME team at Pro-Vac! You’ll manage customer billing with a focus on accuracy, compliance, and maintaining relationships with both internal and external stakeholders. If you thrive in a fast-paced environment, are highly organized, and have a knack for financial reconciliation, this role is perfect for you!

Why Pro-Vac is Perfect for You:

• Comprehensive benefits: Medical, Vision, LTD, Life, EAP
• Retirement plan: 401(k) with up to a 4% company match
• Time off: Paid Vacation, Sick/Safe Leave, and Holidays
• Schedule: Primarily WFH, with occasional need in office

What You’ll Love to Do:

• Review and understand each customer’s contractual agreements to ensure compliance.
• Invoice and cost customer work within 24 hours of completion.
• Verify billing reconciliations, reports, and required forms to ensure timely and accurate completion.
• Communicate with customers to ensure invoices are received and address any outstanding concerns.
• Maintain a 95% accuracy rate in billing processes and ensure timely submission of invoices.
• Organize and maintain a detailed and accurate billing database.
• Collaborate with internal teams and external stakeholders to ensure clear communication and alignment.
• Resolve billing-related issues promptly and efficiently.

You Might Be a Good Fit If You Have:

Experience:

• 2+ years of experience in high volume accounts receivable billing inthe Construction, or relatedindustry.
• 2+ years of experience with revenue billing, preferably related to contracted or project bid work.
• Knowledge of billing principles and financial compliance best practices.

Skills:

• Exceptional attention to detail and organizational skills.
• Strong communication and problem-solving abilities.
• Proficiency with accounting software, MS Office Suite, and Excel.

Here’s What You Bring:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
• Certifications in financial management or billing (e.g., CB, CPA) are a plus!
• Familiarity with construction, stormwater, or hydro-excavation industries is highly desired.

Physical & Working Conditions

• Full-time position with typical office hours.
• Office setting, remote work possibilities upon supervisor approval
• Special conditions: Well-lit environment with natural and artificial lighting; frequent
• interaction with team members and customers; access to office equipment such as printers,
• scanners, and copiers.

Reasonable accommodations will be considered for qualified individuals with disabilities.