Forward Deployed Engineer (Integrations)

Overview You’ll work directly with customers to get Firecrawl integrated, running, and scaling inside their products. That means writing real code, debugging real systems, and turning customer needs into shipped solutions — fast. This is not a support role. It’s a technical ownership role with a customer face. Compensation Salary Range: $160,000–$220,000/year (U.S.-based employees in San Francisco, CA. Compensation outside the U.S. is adjusted fairly based on cost of living.) Equity Range: Up to 0.10% Location: San Francisco, CA or Remote (Americas, UTC‑3 to UTC‑10) Job Type: Full‑Time Experience: 3+ years or equivalent shipped systems Visa: US Citizenship/Visa required About Firecrawl Firecrawl is the easiest way to extract data from the web. Developers use us to reliably convert URLs into LLM‑ready markdown or structured data with a single API call. In just over a year, we’ve hit 8 figures in ARR and 100k+ GitHub stars by building the fastest way for developers to get clean, structured web data. We’re a small, fast‑moving, technical team building essential infrastructure for the AI era. We ship fast and deep. What You’ll Do Own technical integration delivery for priority customers — from first API call through production scale. Write TypeScript/Node.js code to build, customize, and debug integrations with payments systems, cloud platforms, and third‑party APIs. Debug complex real‑world issues live with customers — crawling edge cases, data pipeline failures, infra constraints. Build reusable solutions and playbooks that turn one‑off customer problems into repeatable wins for the team. Translate customer friction into clear product and engineering insights and route them to the right people. Work closely with core engineering on reliability, performance, and DX improvements driven by what you’re seeing in the field. What We’re Looking For A strong TypeScript/Node.js engineer. You write clean, production‑quality code and you’re fast. You’ve built integrations with external APIs and you understand what makes them brittle. Experienced with payments and cloud platforms. You’ve worked with Stripe or similar billing systems. You’ve integrated with GCP, Vercel, or comparable cloud providers. Solid on backend and data fundamentals. You can design a system, model a schema, and reason about data at scale. You know when to use a relational database and when not to. Security‑aware. You understand the common auth patterns — OAuth, API keys, JWTs — and you know where the traps are when integrating third‑party systems. High ownership with customers. You’re comfortable in ambiguous, high‑stakes situations with real customers. You communicate clearly, set expectations honestly, and follow through. Backgrounds that often do well: integration or platform engineers, solutions engineers who write real code, early engineers at API‑first startups who owned customer‑facing technical work. What We’re NOT Looking For Engineers who hand off customer problems to someone else after the first call. Solutions engineers who demo well but can’t ship production code. Anyone who needs a fully‑scoped ticket before they can start moving. Benefits & Perks Salary that makes sense — $160,000–$220,000/year (SF, U.S.‑based), based on impact, not tenure. Equity — Up to 0.1% in what you’re helping build. Generous PTO — 15 days mandatory; anything after 24 days, just ask (holidays excluded). Parental leave — 12 weeks fully paid for moms and dads. Wellness stipend — $100/month for gym, therapy, massages, or other wellness. Learning & Development — Expense up to $1,000/year toward professional growth. Team offsites — Change of scenery, minus trust falls. Sabbatical — 3 paid months off after 4 years. Medical, dental, and vision insurance (100% for employees, 50% for spouse/kids). Life & Disability insurance — Employer‑paid short‑term, long‑term disability, and life. Supplemental options — Optional accident, critical illness, hospital indemnity, voluntary life for extra peace of mind. Telehealth — Talk to a doctor from your couch. 401(k) plan. Pre‑tax benefits — FSAs and commuter benefits (U.S.-only). Pet insurance. SF HQ perks — Snacks, drinks, team lunches, ping pong, startup energy. E‑Bike transportation — loaner electric bike to get you around the city. Interview Process Application Review: Send us your work—integrations you’ve built, systems you’ve owned, or customer‑facing technical projects you’ve shipped, and a short note about what excites you about this role. Intro Chat (~20 min): Quick alignment call discussing your experience and approach. Deep Dive Chat (~60 min): Hands‑on integration problem to evaluate debugging, communication, decision making. Founder Chat (~30 min): Culture, pace, ownership discussion. Paid Work Trial (1–2 weeks): Real integration challenge with customer use case. Decision: Fast follow‑up after the trial. #J-18808-Ljbffr Mendable