Case Manager - Swahili Culture Navigator

Job Description

Job Description

The U.S. Committee for Refugees and Immigrants (USCRI), established in 1911, is a nongovernmental, not-for-profit international organization dedicated to addressing the needs and rights of refugees and immigrants. USCRI, working with nearly 200 affiliates, provides legal, social, and health services to refugees, unaccompanied migrating children, trafficking survivors, and other immigrants in all 50 states, El Salvador, Honduras, Kenya, and Mexico. USCRI advocates for the rights of refugees and immigrants both nationally and globally, helping to drive humanitarian policies, practices, and law. To learn more about our work, please visit our website at

OVERVIEW

The Case Manager will provide support to recently resettled refugees to improve their community integration and economic self-sufficiency through case management, employment supports and education, as well as English and life skills education. The Case Manager will work collaboratively with local partners, make referrals to appropriate community support services, and provide transportation to clients when necessary. The position will report to the Field Office Director in Erie and will work out of the Erie School District. This is a part-time, on-call position for approximately 20 hours per week.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist the Swahili speaking population with issues that interfere with their optimal functioning and wellbeing in the school environment such as language barriers, lack of knowledge of school rules and curriculum, and social alienation and difficulty with acculturation

• Assist all high school, elementary and middle school students and families.

• To ensure that the families served understand school/attendance policies of the school district, and the importance of parental involvement in education

• Provide ESD staff with training to better understand this newly resettled population. 

• Provide interpretation services for children and families as needed; and

• Perform other duties as assigned by supervisor.

REQUIREMENTS

• Associates degree from an accredited institution preferable in Human Service or related field and at least two years’ experience providing resettlement services is strongly preferred;

• Fluency in Swahili language is required.

• Excellent written and oral communication skills and the ability to organize, prioritize, and work independently as well as in collaboration with others is required;

• Ability to establish and maintain professional relationships with families.

• Must have a valid driver's license, insurance, clean driving record and personal transportation; and

• Must have dedication to human rights of refugees, immigrants, asylum seekers, and displaced people.

TRAINING REQUIREMENTS

• Satisfactory completion of USCRI’s Orientation and Training; and

• Complete additional training as identified by supervisor or Human Resources.

PHYSICAL DEMANDS

• Use of manual dexterity, tactile, visual, and audio acuity.

• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.

• Occasional lifting (up to 25 pounds), bending, pulling, and carrying.

ADDITIONAL NOTES

• Please submit a resume with a cover letter describing your interest and qualifications with your online application.

• References will be required at time of the final interview. 

• No telephone calls please. Position will remain open until filled.

• Work Location: In-person, working from any Erie School District school based on need, with occasional work to be performed in the USCRI Field Office. This is a part-time, on-call position for approximately 20 hours per week.

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.