Case Manager

Job Description

Job Description

Case Manager

Job Classification:  Non-exempt

Qualifications: 

• Possess a High School diploma, GED, or a minimum of two years lived recovery experience. An Associate’s degree in human services or related field preferred.
• Minimum of one-year experience providing direct client care to culturally diverse clients experiencing emotional and behavioral difficulties preferred.
• Current CPR and First Aid certification or ability to obtain CPR and First Aid certification through the Friendship House, Inc.
• Be capable of accurately following written and verbal instructions.
• Possess the ability to communicate effectively; orally, typed, and written.
• Although being in substance abuse recovery is not a requirement, having the knowledge of chemical dependency and the treatment/recovery process is. If previously chemically dependent, a minimum of at least two years of continued sobriety, and/or free of chemicals, is required.  
• Possess a valid driver’s license; possess insured and reliable transportation.
• Be able to pass a series of background checks.

Physical Responsibilities:

• Prolonged periods of sitting at a desk
  and working on a computer.
• Must be able to climb a long flight of stairs frequently during shift.
• Must be able to lift up to 15 pounds at times.

Position Responsibilities: 

• Complete documentation in accordance with established standards, including incident reports, and other data in residents’ electronic health record, in an accurate and timely manner.
• Attend staff meetings, training meetings and in-service meetings.
• Maintain CPR/First Aid training on a yearly basis.
• Ensure confidentiality according to Health Insurance Portability and Accountability Act (HIPAA) and 42 C.F.R. part 2.
• Document client activities in the electronic shift change reports.
• Help residents complete initial non-clinical paperwork upon admission, using the electronic health record.
• Assist with new client orientation to the treatment program.
• Assist residents with finding resources they may need in the community.
• Co-facilitate non-clinical activities to include educational, cultural, recreational and social activities.
• Complete Case Manager Intake
• Assist in establishing community partnerships.
• Assist Fellowship House residents with resources as they work to transition to independent living.
• Assist in finding placement for persons being discharged.
• Contribute to fostering a trauma-informed and culturally competent environment.
• Transport and supervise clients when necessary, following vehicle operation and safety procedures as needed.
• Monitor the sign in/ sign out sheet areas on wings to ensure they’re kept neat, tidy, and stocked.
• Monitor the completion/non-completion of client’s daily house chores as needed.
• Monitor the physical safety of the facility in regard to danger including but not limited to unauthorized visitors, clients/or visitors under the influence of drugs/and or alcohol, fires, maintenance concerns, violence or threats of violence, etc.
• Be available to cover additional shifts as able.
• Assist in completing initial Medicaid application with resident.
• Check Medicaid eligibility on all residents on the first, 15th and last business day of each month.
• Contact Case Managers at Medicaid when needed.
• Assist residents with more in-depth budgeting when needed.
• Help with house meetings when needed.
• Attend resident graduations.
• Keep front area of house organized and stocked with journals/passes for residents to have access.
• Assist Technicians with conducting monthly emergency drills as needed..
• As desired, carry a caseload of 1-2 residents to work toward completion of full LADC licensure, if PLADC.
• Complete other duties as assigned by Executive Director or Supervisor.