Bilingual Pharmacy Technician - 340B

Job Description

Job Description

The Pharmacy Technician - 340B, under the supervision of a licensed pharmacist, is responsible for providing excellent service to customers by dispensing prescriptions and facilitating pharmacy assistance programs, with emphasis on supporting the 340B Drug Pricing Program. The Pharmacy Technician - 340B supports patient financial assistance, enrollment, manufacturer claims reporting, and monitors program savings. Performs additional support functions that do not require a pharmacist’s professional judgment. Coordinate with PHC team members to provide positive service experiences for patients. Demonstrate PHC iCare values in daily work. 

This position typically works at PHC's main Pharmacy location in Des Moines. This position is typically scheduled to work 40 hours per week: 8:30am - 5pm. 

What You Will Do

1. Assist patients with available financial assistance.  

2. Collect and submit 340B claim data as required by manufacturers. Remain current on manufacturer-specific 340B claim requirements to ensure timely and accurate submission in order to capture 340B savings.

3. Track 340B claim submissions, rejected claims, and outstanding requirements. Resolve discrepancies and coordinate timely corrections or resubmissions. 

4. Provides accurate and effective interpretation, including any necessary paperwork, medication information and education, as well as other interactions for non-English speaking patients, families and health center staff.  Interactions may occur in person and/or on the telephone. 

5. Collaborate, as needed, with the Director of Pharmacy and the Compliance & Risk Director, on 340B program compliance. 

6. Enters prescription orders in pharmacy computer system in a timely manner, ensuring accuracy of all information under supervision of the pharmacist.. Performs ongoing data entry to maintain current and accurate databases.

7. Attends to the customer promptly, performing all check-out duties at the counter. 

8. Fills routine orders for prepackaged non-prescription pharmaceuticals and medical supplies. Counts, packages, and labels medications to assist pharmacists in dispensing prescriptions.

9. Process, resolve, and navigate third-party insurance claims, adjudications, and override exceptions to ensure accurate billing and timely patient medication access. 

10. Assists patients who are eligible for Pharmaceutical Assistance Program (PAP) and other assistance programs by interviewing the patient, coordinating completion of forms, and tracking application status with the pharmaceutical company.  

11. Performs quarterly clinic audits ensuring all regulatory compliance standards are met.  Checks for outdated, overstocked and correct medications on site. Assists with stocking and tracking inventory for pharmacy and each clinic. Maintains order and cleanliness in the waiting room.

12. Maintains knowledge of most current formulary, State of Iowa Pharmacy laws and standards, and The Joint Commission standards.

Qualifications You Need

Required

• National Pharmacy Technician Certification from the Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA).

• Certified Pharmacy Technician Registration with the Iowa Board of Pharmacy. 

• Fluency in spoken English and Spanish, with the ability to communicate clearly and accurately in both languages. 

• High school diploma or equivalent. 

• Must be obtained within 90 days of employment: 

  • Basic Life Support for Healthcare Providers.

  • Mandatory Reporter Training for Child Abuse and Dependent Adult Abuse recognized by the State of Iowa.

Preferred

• Post-secondary certificate from a Pharmacy Technician training program. 

• Experience in a retail pharmacy, community health center, or public health. 

• Algebra skills.

We Take Care of Our People

Your related experience and skills determine your base pay. The typical hiring range for this position is $17.00 - $21.25 per hour. Candidates with extensive related experience may be considered for a higher pay rate up to the pay range maximum. In addition to base pay, PHC offers a comprehensive benefits package, including:

• Generous PTO accrual 

• Eight paid holidays

• License/certification fee reimbursement*

• Paid time off for continuing education & continuing education reimbursement*

• Tuition reimbursement program

• 401k with company match

• Medical, dental, vision

• Life & disability insurance

• Flexible spending & health savings accounts

• Supplemental accident & critical illness insurance

• Discounted pet insurance