Shift Lead

Join Our Team and Grow Your Career

Firehouse Subs is looking for a motivated, dependable, and energetic Shift Leader to join our team. If you enjoy leading others, delivering exceptional customer service, and working in a fast-paced environment, this is an excellent opportunity to build your career with a company that values hard work, teamwork, and growth.

As a Shift Leader, you will assist the General Manager with the day-to-day operation of the restaurant while ensuring an outstanding guest experience. You will help lead the team, maintain operational standards, and create a positive work environment where everyone can succeed.

What We Offer

• Competitive pay above market average
• Paid Birthday Off
• Paid Vacation and Paid Time Off
• Free and Discounted Employee Meals
• Employee Referral Bonus Program
• Healthcare Benefits for Full-Time Team Members
• Paid Training and Leadership Development
• Opportunities for Career Advancement
• A Fun, Safe, and Supportive Work Environment
• A Clear Path for Growth and Promotion

Responsibilities

• Support the General Manager in daily restaurant operations
• Lead and motivate team members during each shift
• Deliver outstanding customer service and ensure guest satisfaction
• Ensure food quality, order accuracy, and speed of service
• Maintain cleanliness, organization, and food safety standards
• Coach and develop team members into future leaders
• Assist with inventory counts and truck orders
• Ensure company policies and procedures are followed with integrity
• Handle cash transactions and perform basic math accurately
• Create a positive, productive, and team-oriented work environment

Qualifications

• Previous restaurant or leadership experience is preferred
• Excellent communication and leadership skills
• Strong customer service mindset
• Ability to multitask in a fast-paced environment
• Dependable, organized, and self-motivated
• Ability to stand for extended periods
• Ability to lift 30 pounds or more
• Must obtain a Food Handler's License within the first 30 days of employment
• Flexible availability, including evenings, weekends, and holidays, is preferred

Our Core Values

At Firehouse Subs, we believe in:

• Treating People Fairly
• Staying Guest Focused
• Setting High Standards
• Working Hard and Continuously Learning
• Giving Back to the Community
• If you're ready to take the next step in your restaurant career and become part of a team that values leadership, service, and personal growth, we encourage you to apply today. We look forward to meeting our next Shift Leader.

Supplemental Pay

• Commission pay
• Bonus pay

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Referral program
• Employee discount
• Paid training