Client Services Executive (New England)

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Consultant, Employee Health & Benefits (MMA New England)

Position Overview: The Consultant at Marsh McLennan Agency works closely with MMA clients to deliver exceptional customer service. The Consultant provides employee benefits expertise to help clients understand how insurance solutions can enable them to achieve their long-term strategies. In this role, the Consultant collaborates with sales professionals and insurance carrier partners to grow the success of the team and the client.

What can you expect to do?

• Apply working knowledge of employee benefit plans including medical, dental, vision, life, disability, FSA, HRA, HSA, COBRA as well as general HR questions
• Develop and manage long and short range benefit strategies for clients, and foster strong client relationships; may require local travel to client site
• Serve as a subject matter expert to clients in areas of Health & Welfare compliance (i.e. HIPAA, FMLA, COBRA, 5500, ACA, DOL, etc.)
• Manage the RFP process for new & prospective clients as well as the renewal and implementation processes
• Coordinate, develop, and execute project plans and presentations for specific client groups

What do we offer? Generous benefits package:

• Comprehensive medical, dental and vision plans
• 401K and company match program
• Competitive paid time off programs ensure you have time to recharge including 15 vacation days, 3 personal days, 10+ holidays, 2 floating holidays, and 4 days for learning & development
• Company-paid life and disability
• Employee Stock Purchase Plan
• Paid parental leave

Love coming to work:

• Culture of respect that practices everything we preach
• Respect for the entrepreneurial spirit
• Place to grow, to be challenged - but also to feel that you belong
• Special way to give back to your community
• Entrepreneurial work environment and leadership style
• Office spaces designed to maximize innovation and collaboration
• A focus on taking time to celebrate success and build relationships

Growth and Development:

• Advance your career with MMA University
• Designation programs & CE courses
• Mentorship and leadership development programs
• Onsite learning opportunities
• Be appreciated and rewarded for your work
• Tuition reimbursement

What do we look for?

• Prior experience in brokerage or insurance industry with a thorough understanding of health plans, funding alternatives and the ability to think through non-traditional solutions
• Knowledge of various lines of insurance coverage; medical, dental, life, STD, LTD, design, rate structures, etc.
• Excellent communication skills, both written and verbal, as well as the ability to present to a range of professionals at each client
• Proficient in Health & Welfare compliance (i.e. HIPAA, FMLA, COBRA, 5500, ACA, DOL, etc.)
• Life & Health Licensure or commitment to achieving within 6 months of start date
• Ability to work effectively and collaboratively with all levels of internal staff & management, external clients, prospects and vendors
• Shared commitment to company values; Integrity, Collaboration Passion, Innovation, Accountability

About Marsh &McLennan Agency: Colleagues at MMA don't simply work together; they challenge each other to push further, think smarter, and love what they're doing together. Our shared purpose is to be there for our clients in the moments that matter. That's why working at MMA is a unique, exceptional experience. And that's why, at MMA, you can make a career that makes a difference.

Marsh McLennan Agency (MMA) is a full-service insurance, retirement, and risk management firm that specializes in providing proprietary solutions to small and middle market organizations dealing with the complexity of employee benefits and commercial insurance. As a subsidiary of Marsh, the world's largest broker and risk advisor, we provide clients with unparalleled access to local service, regional expertise and global resources. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, student loan repayment, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. We promote a culture of personal and professional growth and an environment where we ask our colleagues to challenge each other and themselves. We allow for people to bring their whole-self to work. We support flexible work arrangements and provide the technology to enable this. We expect mutual engagement, so colleagues who own their career and performance will thrive and have a real opportunity to craft their career path. We strive to provide growth opportunities and a platform to jump from with the safety net enabling great rewards and low risk. The biggest risks we ask people to take are to plan for success and engage honestly with a positive and solutions focused attitude.