Home Care Service Coordinator

Service Coordinator

Do you find great satisfaction in helping people, connecting resources and accomplishing tasks in a fast-paced environment? Then this is the job for you! Our Service Coordinators work to match client needs with caregiver availability and skills to ensure people can stay in their homes and healthier longer. Work with a dynamic group of teammates, case managers and support staff to coordinate in home healthcare services for our clients. Manage authorizations, schedules and client / caregiver communication in a timely, solutions-focused environment.

Successful candidates will be organized, able to effectively communicate with diverse groups of people and accurately complete tasks in a fast-paced environment and in compliance with the regulatory standards of our company and industry. This position directly supervises the direct care workforce: guiding, coaching and training our field caregivers to be efficient and effective delivering homecare services to our clients.

Join us! You will love this rewarding position and the supportive team environment we offer!

Location(s): 810 S Otsego Ave, Suite 105, Gaylord, Michigan 49735 AND 806 Hastings St, Suite C, Traverse City, MI 49686.

Hours: Full Time - In office - Monday through Friday 8 am - 4 pm | Monday through Friday 9 am to 5 pm.

Travel Requirement: Must be willing to drive 30-50 mile radius between the Traverse City (2 Days in office) and Gaylord (3 days in office) locations as they grow.

At Addus and Arcadia we offer our team the best:

• Medical, Dental and Vision Benefits
• Bonus
• Continued Education
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Position Requirements & Competencies:

• Must have high school diploma or equivalent.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation. This position is not remote.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.