Catering Lead

Overview As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle‑free hosting with craveable food delivered promptly and accurately. Responsibilities Manage and produce catering orders for our guests. Create memorable experiences with warm, friendly service, effective communication, and proactive follow‑ups to ensure every guest leaves satisfied. Assist with delivering orders to guests’ events. Strictly adhere to health and food safety standards. Maintain Panera’s exceptional standards for craveable food quality. Build excitement and interest in Panera’s products and services. Market Panera Catering to local area businesses, schools and events. Assist and support your Managers and Team Members as needed. Help build our culture of warmth, belonging, growth, and trust. Qualifications Minimum age 18 years. Complete basic food safety understanding and practice training (Food Handler’s Card, as required by law). Enjoy people and have effective communication skills. A self‑starter who can meet goals with limited supervision. Excellent organizational and time‑management skills. Must have your own vehicle that you can use for delivering orders and an acceptable driving record. Must be able to lift, carry, push, or pull objects 25‑50 pounds. Capability to stand and walk for up to 3 hours. Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others. Ability to operate a passenger motor vehicle safely, and flexibility for nights and weekends in a fast‑paced environment with shifting priorities. Benefits Competitive pay & eligible for team tips. Free on‑shift meals & unlimited fountain beverages. Flexible & reliable scheduling. Paid vacation, sick time, and holidays for full‑time team members. Medical, dental, vision, life insurance, pet insurance & 401(k) with match available. Career advancement & leadership development opportunities. Tuition discounts. Perks & rewards for team members. Team member assistance program. And much, much more. Equal Opportunity Employer Equal Opportunity Employer: Disabled/Veterans. Location: 606392 Providence, RI - Eddy Street #J-18808-Ljbffr Panera LLC