Associate Relationship Manager - Specialty Vehicles

Associate Relationship Manager (ARM) - Specialty Vehicles

Axos Bank

Target Range: $60,000.00/Yr. - $110,000.00/Yr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 10%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

The Associate Relationship Manager (ARM) - Specialty Vehicles supports Relationship Managers in the development and management of client relationships while ensuring an exceptional customer experience throughout the financing process. This role serves as a key liaison between customers, dealers, vendors, and internal partners, assisting with loan originations, transaction coordination, portfolio management, and day-to-day client support. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced environment, contributing to the growth and success of the Specialty Vehicles business through strong relationship management and operational excellence.

Responsibilities:

• Understand customer needs and requirements through conversations with sales team, data mining and industry publications
• Submit complete and thorough credit applications
• Follow up with customers for missing application materials, credit questions, and required contract documentation
• Maintain information as well as forecasting data within internal systems
• Work effectively with all internal functional groups to facilitate and expedite communications with vendor partners and customers
• Assist sales with providing quotes to vendor partners
• Assist in gathering background information on original equipment manufacturers and their sales channel for potential new programs

Qualifications:

• Bachelor's degree or equivalent
• Proven inside sales experience
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Experience working with Salesforce.com or similar CRM
• Experience working with Excel and PowerPoint
• Customer focused

Axos Employee Benefits May Include:

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

E-Verify and Right to Work Notices

Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.