Full Time Retail Sales Associate (Pitt Shop and Copy Cat)

Full Time Retail Sales Associate (Pitt Shop and Copy Cat)

The Office of Business, Hospitality and Auxiliary Services (BHAS) leads the University's foundational business services and is one of the many units under Finance and Operations. BHAS performs critical services to ensure our students, staff, faculty, and visitors have an exceptional experience on campus, including:

• All residence halls and University-owned leased apartments
• 36 dining locations across campus
• Hospitality services, including camps and conferences, the University Club, and Heinz Memorial Chapel
• University Logistics, including student and campus mail, surplus property, campus printing, and moving services
• Campus Mobility, including parking lots and garages, campus shuttles, and commuting opportunities
• Panther Central the University's one-stop shop for all campus needs including Pitt IDs
• Campus retail operations, including three on-campus stores - The University Store on Fifth, Maggie & Stella's Cards & Gifts, and The Pitt Shop

Job Summary: Utilizes point of sale system to complete sales transactions and processes exchanges and returns. Designs appealing store displays, replenishes stock items, and inventories stock and sales areas. Adheres to loss prevention policies. Delivers effective customer service and fulfills order requests.

Essential Functions: The Office of Business, Hospitality and Auxiliary Services is seeking a Part Time Sales Associate to assist our Retail Operations teams, serving in both the University Stores and Copy Cat. Duties associated with this role include:

• Utilizes point of sale system to complete sales transactions.
• Processes exchanges and returns.
• Creates appealing displays and upholds store integrity through replenishment of stock and consistent organization.
• Conducts thorough inventories of stock room and sales area.
• Helps to create store visual presentation.
• Maintains a distinct awareness and adherence to all loss prevention policies and procedures.
• Answers customer inquiries and fulfills order requests.
• Adapts and learns new cannon systems as well as the Adobe software system.
• Refers to supervisors for assigned tasks and any applicable questions or concerns.
• Additionally, the incumbent would provide coverage as needed at the Copycat, located in Scaife Hall. Coverage would include the following duties:
• Handles front customer service as well as email communications with customers.
• Operates copy/print equipment to reproduce a variety of documents including reports, bulletins, forms, brochures, and pamphlets.
• Provides consultation and assistance to customers during project development on appropriate printing and production materials; makes recommendations aligned with these materials; makes recommendations in accordance with budget and timeline; conducts cost analyses and timelines for specified projects.
• Maintains inventory of paper, bindery supplies, toner, and other consumables; orders supplies and verifies accuracy of billing.
• Processes payments, follows start-up and close-down procedures, completes daily production logs, and records appropriate information for data entry.

Physical Effort: A High School Diploma or GED is required. This role involves a mix of sitting, standing, and walking throughout the shift. May involve lifting or moving items weighing up to 50 lbs, with accommodations available as needed. Some tasks may require being on your feet for extended periods, and we are committed to providing reasonable adjustments to support comfort and accessibility.

The University of Pittsburgh is an equal opportunity employer / disability / veteran.

Assignment Category: Full-time regular

Job Classification: Staff.Retail Associate I

Job Family: Sales & Retail

Job Sub-Family: Retail

Campus: Pittsburgh

Minimum Education Level Required: High School Diploma/GED

Minimum Years of Experience Required: 1

Will this position accept substitution in lieu of education or experience? Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Work Schedule: Sunday Saturday flexible schedule, must be available to work some holidays, evenings and weekends

Work Arrangement: On-Campus: Teams that work on campus, in an office, or in a lab.

Hiring Range: $16.50

Relocation Offered: No

Visa Sponsorship Provided: No

Background Check: For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances: Not Applicable

Required Documents: Resume, Cover Letter

Optional Documents: Not Applicable