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Visitor Services Representative, DC Museum

The Midtown Group

Job Description

Job Description

We are hiring Visitor Experience Assistants to support peak operations at a beautiful Museum in Washington, DC. T his role will provide weekend support, on a 9:30 AM – 5:00 PM schedule. The initial schedule will include Fridays & Saturdays, with an additional Sunday added in later.

You’ll play a key role in keeping daily operations running smoothly in a high-volume public environment.

Responsibilities include:

  • Welcoming visitors and providing excellent customer service.
  • Assisting with entry flow and wayfinding
  • Collecting attendance and zip code data
  • Supporting crowd management and maintaining an organized environment
  • Assisting with activities and programs for school aged children and groups
  • Monitoring safety and reporting incidents promptly

What We’re Looking For

  • Friendly, professional, and approachable
  • Comfortable working in a fast-paced, high-traffic setting
  • Strong communication and customer service skills
  • Reliable and punctual for a consistent schedule
  • Experience working with children is a plus

Work Location: In person

\nCompany Description

Our partner has areas for professional growth within a collaborative working environment!!

Company Description

Our partner has areas for professional growth within a collaborative working environment!!

Vacancy posted 3 days ago
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