Patient Care Coordinator

Santa Fe Surgery Center Career OpportunityEye Associates of New Mexico is the largest Ophthalmology and Optometry practice in the Southwest. We have been serving the state of New Mexico since 1976 with compassionate, state-of-the-art, value-based care. Our team approach aims to deliver the highest quality eye care to all while striving to support our employees' professional development. Perhaps these are some of the reasons why our employees have voted us TOP WORK PLACES locally and nationally since 2022! Come be a part of our team!Position: Patient Care CoordinatorJob Status: Part-Time (32 hours)Position Summary:The Patient Care Coordinator provides assistance to patients through the handling of their account (billing) and surgical experience through communication with surgery scheduling and nursing personnel. Promotes/facilitates accurate and timely unit communication, courteously greets and directs patients, answers telephones and efficiently processes information, effectively utilizes computer system to meet patient/unit needs. Responsible for medical record being complete and in order at discharge, processes and organizes necessary paperwork/information to facilitate flow and performs other functions as required.Essential Functions/Responsibilities:Works in conjunction with Billing Department for appropriate payment/co-pays.Checks in patients on Surgery Day and serves as a liaison with families, rides, Etc.Performs daily balancing-out function, including posting of payments, bank deposits and receipts to AO for billingServes on corporate committees as assignedServes as a patient advocate when patients callCollects patients' portion and verifies demographics with each incoming patientMaintains Schedule in SIS at least one month out for independent Surgeon scheduled casesMaintains Schedule in SIS for same day or add on cases within designated time frame in conjunction with Administrative OfficePosts daily paymentsFiles and maintains tracking of completed and signed dictations and pathologyPrepares charts for next day surgery including creating, labeling, verifying necessary data is present, medical clearance, INR, POAMaintenance of necessary office supply orders.Responsible for pulling medical records and doctor requests as neededThe annual completion of assigned Learning Management System (LMS) courses is mandatory. Any individual who has not completed their assigned training prior to November 30th of each year may be subject to disciplinary action, up to and including termination of employment.Skills/Qualifications:Job requires a high school diploma.Knowledge of Medical Terminology with 2 years of healthcare experience preferredGenerous Benefits:Career PathHigher pay in areas where the cost of living is higherPaid time off (PTO)Eight (8) company paid holidays (including the day after Thanksgiving and Christmas Eve!)Medical and DentalHealth Savings AccountGenerous Vision benefits for you and your dependentsEducation Assistance ProgramUniform (scrub) allowanceCompany provided logo apparel401(k) and Roth ProgramFlexible Spending Account (FSA)Company paid Basic Life and AD&D Insurance, Short TermVoluntary Supplemental Life and AD&DFree Calm appFinancial Wellness ProgramIdentity Theft Protection PlanEmployee Assistance Programand more!Eye Associates of NM is a safe team oriented culture supporting a drug-free work environment. To learn more about this position and our organization, please visit Eye Associates of New Mexico is a drug and tobacco-free employerReq # 2895