Room Attendant

IHG Hotels & Resorts

HOUSEMAN

Room Attendants are responsible to provide janitorial and maintenance support to ensure the cleanliness of the hotel including: guest rooms, hallways, and all public areas of the hotel in accordance with brand standards and hotel procedures. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management's discretion.

Duties include:

Provide a clean and safe environment for guests
Proactively maintain assigned areas and equipment
Clean and maintain common areas of the property
Deep cleaning of assigned areas
Setting up and maintaining complimentary hotel lobby functions
Cleaning and setting up meeting room functions
Delivering service items to guest rooms upon requests from front desk
Assist with guest luggage when required
Ensure efficient completion of daily assignments in a timely manner
Use supplies efficiently
Report all safety, maintenance and housekeeping concerns to management
Attend and participate in all mandatory trainings
Flexible with schedule and assignments
Knowledge and completion of property cleaning procedures
Maintain effective performance under pressure
Follow proper procedures for lost and found items
Follow guest safety procedures
Follow guest requests, i.e. do not disturb signs, change of linen or terry
Acknowledge and greet guests in public spaces
Review daily inventory of supplies needed to complete assignments
May perform similar duties as requested by supervisor

Requirements:

Good customer service skills
Ability to work independently and with others
Good communication skills
Ability to give and follow verbal and written instructions
Attention to detail
Ability to frequently lift/carry up to 15 lbs.
Ability to occasionally lift/carry up to 35 lbs.
Ability to multi task
Displays good initiative

Benefits

Health insurance
Paid time off
Dental insurance
Vision insurance
Life insurance
Disability insurance

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Vacancy posted 2 days ago

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