Technical Product Support Specialist

Technical Product Support Specialist – Natoli Engineering Company, Inc. Location: St Charles, MO Primary Role and Responsibilities Provide customer on‑site training and support and develop related materials. Work with state‑of‑the‑art technologies and contribute to the design and development of technology‑based solutions. Perform on‑site product qualifications. Contribute to the installation and implementation of tooling inspection software and hardware solutions for customers. Perform requirements analysis including regulatory compliance research. Complete sales support tasks including product demonstrations and price proposals. Assist in the development and execution of validation and qualification protocols. Requirements Experience in conducting in‑person and online user training and product demonstrations. Technical support experience via e‑mail, phone and online support sessions. Familiarity with computer technology including laser and image measurement systems is a plus. Sales support including quote generation and responding to user requirements specifications. Detail oriented, demonstrated ability in problem solving. Project and vendor management skills. Working knowledge of Microsoft Word, Excel and Windows OS. Creation of system installation, qualification and training documents. High energy, self‑motivation and the ability to work autonomously and with others. Ability to multi‑task, prioritize and meet deadlines. Strong verbal, written and listening skills. Willingness to travel domestically and possibly internationally. Experience 2+ years of experience in technical support. Recent college graduates with technical degrees will also be considered. Why Join Natoli Engineering At Natoli Engineering, we don’t just offer jobs — we offer careers that ignite potential and fuel passion. As a global leader in tooling and manufacturing solutions, we’re committed to: Excellence without compromise Teamwork without limits Innovation without boundaries When you join Natoli, you’ll step into a culture of: Growth and development Collaboration and support Recognition and opportunity Whether you’re working hands‑on in the shop or leading from the front office, you’ll have the tools, training and team you need to succeed. Career As a worldwide leader, we offer excellent career opportunities. Our opportunities to be promoted and to grow with the company are endless! Seniority level: Entry level Employment type: Full‑time Job function: Other Industry: Industrial Machinery Manufacturing Referrals increase your chances of interviewing at Natoli Engineering Company, Inc. by 2× Get notified about new Technical Product Support Specialist jobs in St. Charles, MO. #J-18808-Ljbffr Natoli Engineering Company, Inc.