Restoration Project Manager/Estimator

SERVPRO of Ossipee, Conway and Berlin is hiring a Restoration Manager!As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.Key ResponsibilitiesEnsure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.Negotiate with customers and/or clients for approval of restoration activitiesSchedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractorsReview job site documentation to support the services provided and ensure proper client requirements and billing processMaintain all communications with customers, teammates, vendors, and insurance representativesManage production expenses including labor, equipment, vehicles, and other assetsManage the customer and client experience and overall satisfactionProvide priority response to potential customers, as neededActively engage in recruiting, hiring, and training restoration teammatesPosition RequirementsHigh school diploma/GED; Associate degree or Bachelor's degree preferredValid driver's licenseAt least 1 year of management and/or supervisory experienceAt least 3 years of industry experienceIICRC certification a preferredSkills/Physical Demands/CompetenciesAbility to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)Ability to repetitively push/pull/lift/carry objectsAbility to work with/around cleaning agentsPay starts at $50,000 annually based on experience, plus commissions. Each SERVPRO® Franchise is Independently Owned and Operated. Compensation: $50,000.00 - $60,000.00 per yearPicture yourself here fulfilling your potential.At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.