Banquet Server

Hilton Sandestin Beach

At Hilton Sandestin Beach, we believe that exceptional service begins with an exceptional team. To deliver the best experiences for our guests, we seek out talented individuals who share our passion and vision. Our team members are the driving force behind everything we do, and their dedication is what allows us to create memorable moments for every guest. By joining Hilton Sandestin Beach, you become part of a community of leaders focused on your personal growth and long-term success.

What We Offer:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free daily meal service (lunch or dinner)
• Health insurance
• Paid time off
• Vision insurance

About the Role:

Service of food and/or beverage according to the banquet event order. This task is to be handled in a friendly, courteous, helpful, timely, and professional manner resulting in a very high level of guest satisfaction.

Essential Functions:

• Checks station before, during, and after shift for proper set-up and cleanliness.
• Greets the guests in a friendly and courteous manner. Explains food items on event order and understands potential food allergies to provide alternative options to guests.
• Retrieves orders from kitchen, confirms its accuracy, lifts and delivers to guests along with condiments, and abides by all State, Federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. Serves all courses promptly, as directed by the Captain.
• Replenishes beverages as necessary and checks with guests for overall satisfaction.
• Cleans up in front and back of the house, following perimeters set by the Captain.

Supportive Functions:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, at the discretion of the manager based on the particular requirements of the hotel.

• Performs all assigned side work to include replenishing condiments and restocking supplies.
• Performs any general cleaning tasks using standard hotel cleaning products, as assigned, to adhere to health standards.
• Ability to transport up to 40 lbs., on a service tray, through a crowded room on a continuous basis throughout the shift.
• Ability to perform all duties within extreme temperature ranges including prolonged outdoor exposure.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Job Knowledge, Skills, and Abilities:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings, service ware and menu items.
• Ability to read, write, and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders.
• Ability to remember, recite, and promote the variety of menu items.
• Ability to transport large trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift.
• Ability to operate beverage and toast equipment.

Qualifications:

Education: Any combination of education, training or experience that provides the required knowledge, skills, and abilities.

Experience: No prior experience required. Prior hospitality experience preferred.

Licenses and Certificates: Ability to obtain any government required licenses or certificates. Food safety handlers permit, Responsible vendor, and/or First Aid training preferred.

More about the Company:

Due to the seasonal and business nature of the hospitality industry, employees may be required to work varying schedules and hours to reflect the staffing needs of the hotel.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other tasks be performed when circumstance changes in the hotel (i.e.: emergencies, changes in personnel, workload, rush jobs, or technological developments.)

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.