Payroll Customer Service and Support Specialist
Commonwealth Payroll & HR
Job Description
Job Description
Customer Service and Support Specialist ????Marblehead, Ma | ???? Hybrid/In-Office/Remote | ???? Full-Time
Are you passionate about client service and ready to take the next step in your career in payroll and HR tech? Join our team as a Customer Service and Support Specialist and help businesses thrive by supporting them through their payroll, tax, and HR technology needs.
In this role, you'll work directly with clients to resolve payroll inquiries, build onboarding and benefits tools in the isolved platform, and train users on best practices. You'll manage support cases through our CRM, contribute to process improvements, and become a trusted partner to the organizations we serve.
We're looking for someone who is detail-oriented, tech-savvy, and confident communicating with clients across various channels. Prior experience in payroll or using platforms like isolved is a plus - but above all, we're looking for someone with a customer-first mindset and a drive to grow.
What You'll Do:
- Support clients with payroll, tax, timekeeping, benefits, onboarding, and more
- Troubleshoot issues, ensure data accuracy, and provide platform training
- Manage tasks through CRM systems like Salesforce and collaborate with internal teams
- Help improve our service and client experience through proactive support
What You Bring:
- Experience in payroll, tax, or HR systems preferred (especially isolved)
- Clear communication skills and strong attention to detail
- Ability to manage multiple priorities and maintain a solution-oriented mindset
- A collaborative, team-focused attitude
What We Offer:
- Competitive salary
- Medical, dental, vision, and 401(k) with company match
- PTO and company-paid holidays
- Ongoing training and career development
- A supportive, team-oriented culture that values your contributions
Ready to make an impact and grow your career with a company that puts people first? ???? Apply now and let's grow together.
#hiring #payrolljobs #customersupport #HRtech #iSolved #careers #CommPayHr
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Payroll Customer Service and Support Specialist in Marblehead, MA vacancy
- A leading payroll and HR technology firm in Marblehead is seeking a Customer Service and Support Specialist to assist clients with payroll and HR needs. This hybrid role entails resolving inquiries, providing training on systems like isolved, and enhancing client experience...Suggested
- ...agency located in Lynn, Massachusetts, is seeking an Administrative Assistant / Operations Specialist. This role involves providing exceptional customer service, managing payroll activities, and assisting with caregiver onboarding and scheduling. Ideal applicants will have...SuggestedWork at office
- A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding... ...have strong communication skills, experience in customer service (preferably in travel or hospitality), and a passion for...SuggestedRemote work
INSPIRED
Salem, MA3 days ago $30 - $35 per hour
...social foundations for lives marked by leadership and service in today’s global community. A Covenant education... ...seeking a detail-oriented, dependable, and experienced Payroll and Human Resources Support Specialist to support payroll, benefits administration, employee...SuggestedHourly payContract workPart timeRemote work10 hours per weekCovenant Christian Academy
Peabody, MA17 days ago- Covenant Christian Academy, Inc. is seeking a Payroll and Human Resources Support Specialist to assist with payroll, benefits administration, onboarding, and HR compliance. This is a part-time, hourly role (5-10 hours/week) with most work able to be done remotely; occasional...SuggestedRemote jobHourly payPart time
$85.09k - $127.63k
...IP SpecialistThe Legal Operations & IP Specialist supports the Legal Department's intellectual property... ..., inventors, Human Resources, Payroll, Accounts Payable, outside counsel, and... ...working with outside counsel and legal service providers.Experience with legal, IP, or...Work at officeLocal areaAxcelis Technologies
Beverly, MA1 day ago$18 per hour
...Recovery Support Specialist Salary: $18.00 Bonus: $5,000 (paid over a year in two installments... ...all other contacts. Exhibits excellent customer relation skills as evidenced by... ...record (as applicable). Customer Service: Demonstrates concern for meeting internal...Work at officeLocal areaImmediate startShift workNight shiftRecovery Centers of America
Danvers, MA17 hours ago$15.5 per hour
...Ensures all crew members are Wowing the Customer through personal contact with customers.... ...Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has... ...place for a smooth daily operation. •Supports the onboarding and ongoing training of associates...Hourly payPart timeLocal areaFlexible hoursNight shiftWeekend workAfternoon shiftFive Below
Peabody, MA4 days ago- ...over 40 years of sales enablement and customized business solution experience, providing... ...make their mark in sales and customer service. Our exciting and rewarding work... ...make a significant impact. The Retail Support Specialist (RSS) delivers hands-on, frontline support...Flexible hoursAfternoon shift
DSI Systems
Danvers, MA4 days ago $60k - $85k
Business Support & Cash Management Specialist Job Description We are seeking a highly motivated and customer-focused Business Support & Cash Management Specialist to join our Operations... ...management products, digital banking services, and operational solutions. The ideal...Work at office- ...and marine markets. We provide customers across the entire credit... ...have an immediate need for a IT Specialist to join our team located in Beverly, MA. You will support the titling needs for the organization... ...phone, with strong customer service & clear communication Provide...Immediate startMonday to FridayFlexible hours
- ...north of Boston, seeks an Advisor & Client Service Specialist to become an active member of our group... .... You will provide indispensable customer service to our advisors, manage new business... ...processing and service requests, and support sales with administrative tasks,...
- ...Massachusetts is seeking a Mortgage Banking Specialist. This role involves responding to... ...banking experience, strong sales and customer service skills, and should be familiar with mortgage... ...regulations. The position offers a supportive environment with opportunities for...
$20 per hour
...community organization in Peabody, MA is seeking a dedicated Residential Counselor to join their team. In this role, you will provide support to individuals with intellectual or developmental disabilities, promoting their independence and social skills. The position offers...Weekend workAfternoon shift- ...vulnerable patients and provide family counseling. Applicants should have a High School Diploma or Equivalent. Preferred qualifications include Basic Life Support (BLS) certification and some related experience, particularly with Eating Disorders. #J-18808-Ljbffr Salem Hospital
$18.82 - $19.57 per hour
HAWC, Healing Abuse Working for Change, Inc., seeks multiple Overnight and Per Diem staff to support participants in our Emergency Domestic Violence Shelter. On-site shifts include every-other weekend, overnight 8pm-8am, and varied coverage; positions are part-time per...Hourly payDaily paidPart timeShift workNight shift- ...empower individuals facing life challenges. This role involves providing support in residential programs and delivering behavior analytics under supervision. Ideal candidates will have a passion for service, strong communication skills, and the ability to foster independence...
- Eastern Bank is seeking a part-time Customer Support Specialist to be the first line of contact for inbound calls and inquiries about existing accounts and services. The role requires a strong knowledge base and the ability to work in a fast-paced environment, across remote...Part timeRemote work
- Mass General Brigham is seeking a Lactation Consultant to provide information and education regarding breastfeeding to patients and families and assist with establishing lactation onsite at our facility. This role focuses on lactation assessment, planning, and follow-up...
- Retail Region 2 Administration is seeking a Customer Support Specialist to serve as the first line of response for inquiries across multiple channels. You will handle banking products, services, policies, and procedures while meeting service standards and sales goals, in...Remote work
$1,000 per month
...year 1 and increasing with your years of service ~403b Retirement Savings Plan with an... ...Insurance Position Overview: Geriatric Support Services Coordinator (GSSC) participates... ...public speaking and active listening Customer service, communication and recordkeeping...Full timeFor contractorsFlexible hoursGreater Lynn Senior Services
Lynn, MA5 days ago$20 per hour
...Direct Support Professional North Suffolk is looking for Direct Support Professionals and Residential Support Specialists to join our team! These team members provide direct care to individuals... ...providing high quality direct care services to adults with intellectual and...Hourly payFull timeTemporary workPart timeFlexible hoursShift workNight shiftAfternoon shiftNorth Suffolk Mental Health Association
Chelsea, MA17 hours ago- Bridgewell is seeking a Direct Support Professional to provide support to people with disabilities in residential programs. The role involves overnight and weekend hours (Friday, Saturday, Sunday 11:00pm-9:00am) with responsibilities including skills training, daily living...Night shiftWeekend work
- ...Job Description North Suffolk is looking for Community Support Specialists to join our team! As a Community Support Specialist you will... ...information about community agencies to assist in the provision of services. Provide side-by-side support and coaching to help people...Temporary workFlexible hours
NORTH SUFFOLK COMMUNITY SERVICES INC
Chelsea, MA19 days ago $20 per hour
...Job Description North Suffolk is looking for Overnight Residential Staff to join our team! As an Overnight Support Specialist for North Suffolk Community Services you’ll be responsible for the safety and well-being of consumers with mental health diagnoses in a...Hourly payFull timeTemporary workPart timeFlexible hoursShift workNight shiftDay shiftNORTH SUFFOLK COMMUNITY SERVICES INC
Chelsea, MA19 days ago- Recovery Centers of America is seeking a Recovery Support Specialist to join the patient care team. You will monitor patients, assist in safety checks, and document observations across shifts, including end-of-shift reports. The role supports therapy and daily activity...Shift workNight shift
- ...empower individuals facing life challenges. In this role, you will assist with skills training, implement behavior interventions, and support individuals in their daily lives. The position offers a flexible schedule and a collaborative environment that values personal...Flexible hours
- Bridgewell is seeking a Classroom Aide 3 to provide one-to-one support for individuals with developmental and psychiatric disabilities... ...progress. Responsibilities include data collection, following the Day Services Plan, and maintaining program documentation. Candidates should...
- Cooperative for Human Services in Saugus, MA is seeking experienced Direct Support Workers to assist individuals with high-support needs in a residential setting. You will implement behavior plans, promote independence, and ensure a safe, respectful home environment. The...Afternoon shift
- North Suffolk Community Services Inc. in Chelsea, MA is seeking Residential and Direct Support Specialists to provide direct care in residential settings. You will support individuals with mental health needs and developmental disabilities, following individualized treatment...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Payroll Customer Service and Support Specialist. Be the first to apply!
Related searches
- customer Marblehead, MA
- customer service coach Marblehead, MA
- client service Marblehead, MA
- customer support Marblehead, MA
- remote online customer service Marblehead, MA
- customer service position Marblehead, MA
- customer service Marblehead, MA
- customer care technician Marblehead, MA
- customer relations Marblehead, MA
- customer operations associate