Reliability Network Engineer

Reliability Network EngineerOptional Work from Home • Elkhart Corporate - Elkhart, IN 46516; Byron Center Office - Byron Center, MI 49315; Elkhart Office - Elkhart, IN 46516; Howell Office - Howell, MI 48843; Naperville Office - Naperville, IL 60563OverviewSalary Range $80,000.00 - $85,000.00 Salary/year Education Level 4 Year Degree Travel Percentage NegligibleDescriptionThe Reliability Network Engineer is responsible for supporting the reliability, performance, and scalability of our service provider network. This role focuses on day-to-day implementation tasks, network turn-ups, and assisting with escalations. You will work closely with the NOC, Infrastructure, and Sales Engineering teams to deliver reliable and high-performing network services.Reports To: Reliability Engineering ManagerDepartment: Reliability EngineeringJob Status: ExemptResponsibilities:Network Turn-Up & Deployment: Provision and turn up new fiber access sites and customer services.Configure and test customer-facing services.Change Management: Implement approved network changes with a focus on minimizing risk and downtime.Document changes and validate post-change success criteria.NOC Support: Respond to NOC escalations and assist in troubleshooting Layer 2/Layer 3 network issues.Serve as an escalation point for trouble tickets that require engineering input.Operational Excellence: Maintain network diagrams, documentation, and standard operating procedures (SOPs).Monitor network health and work proactively to identify and remediate potential issues.Collaboration: Partner with Sales Engineering and Project Management to deliver enterprise/E-Rate solutions.Collaborate with Tier 2/3 engineers on more complex issues and projects.QualificationsQualificationsRequired Skills: Experience with routing and switching (Juniper preferred).VLAN Trunking, Q-in-Q, and tunneling experience.Hands-on experience with GPON and fiber builds is a plus.Preferred Experience: Juniper JNCIA-Junos or JNCIS-SP certification (or equivalent experience).Familiarity with Microtik, Adtran, and ADVA platforms.Familiarity with BGP, OSPF, IS-IS, MPLS, and VPLS.Strong troubleshooting skills and a methodical approach to problem solving.Soft Skills: Effective communication with technical and non-technical stakeholders.Ability to work independently and in a collaborative team environment.