IT SUPPORT TECHNICIAN II

$70k - $95k

EMP Trust HR Solutions

Odessa, TX

IT SUPPORT TECHNICIAN IIOdessa, Texas, USPosted On:03-Aug-2026Job Code:00000075Department:INFORMATION TECHNOLOGY SUPPORT - OPERATIONSSalary:$70,000 - $95,000Share this Job:Turn On Job AlertsApply**Qualifications & Requirements:** * Associates or Bachelor's Degree in Computer Science, Systems / Industrial Engineering, Business Administration, or related field.* Minimum of 4 years experience in desktop support analysis.* Must have strong communication and interpersonal skills.* Good analytical and communication skills, sound judgment, and the ability to work well with others.* Ability to translate technical terms into non-technical language.* Ability to work in a fast-paced changing environment.* Self-start that grabs responsibility and pushes for ways to improve the process flow.* Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.**Indicators & Attributes for Success:*** Ability to stay on task and follow through* Attention to detail* Safety conscious* Customer/Client focus* Positive attitude* Prioritization & organizational skills* Accountability* Ethical practice* Strong team-player* Ethical practice* Patience* Flexibility* Must be sensitive to Corporate needs, employee goodwill, and the business needs**Primary Responsibilities:*** Coordinates and provides IT Support for all computers of assigned location(s).* Level 2 troubleshooting user issues with phones, computers, printers, etc.* Repairs software and hardware issues for users as they arise.* Configures and deploys new equipment.* Evaluates broken hardware and performs warranty repairs.* Trains users on OS, application, phone, and mobile phone use as needed.* Maintains asset list and other internal databases.* Travels to regional offices on occasion to ensure users and IT needs are addressed.* Manages projects as they arise.* Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.**Working Conditions/Environment:*** Operates in a professional and/or business casual office environment.* Routinely uses standard office equipment such as laptops, photocopiers/scanners, and smartphones.* Evening and weekend work may be required as job duties demand.Benefits**Salary:**Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience and may fall outside of the range shown.**Benefits:**At Liberty Energy, our total employee benefits include, but are not limited to, the following:* Medical, Dental, Vision, Prescription Drug (Rx)* Voluntary Life Insurance for Employee, Spouse, & Child(ren)* Employee Basic Life and AD&D Insurance – Company Paid* Short Term & Long Term Disability – Company Paid* 401(k) or Roth 401(k) Retirement Plan, plus a company match* Parental Leave* Flexible Paid Time Off* And many other benefits not listed here
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