UI/UX Designer

Salary: $98,000 - 163,000 per year Requirements:

• Bachelors degree, or an additional four years of experience in place of a degree
• 5+ years of experience in UI/UX design, interaction design, service design, product design, or human-centered design for web applications, enterprise systems, or public-facing digital services
• Hands-on experience designing web forms, digital workflows, data entry experiences, validation patterns, error messaging, help text, and accessible form layouts
• Strong knowledge of Section 508 and accessibility practices for web applications and forms, including screen reader support, keyboard navigation, focus management, semantic structure, color contrast, labels, instructions, and error prevention
• Experience turning user needs, business requirements, technical constraints, and compliance requirements into wireframes, prototypes, design specifications, and implementation-ready recommendations
• Experience leading usability reviews, stakeholder interviews, accessibility reviews, heuristic evaluations, and user-centered analysis to improve digital products and services
• Ability to coordinate effectively with product owners, federal stakeholders, developers, testers, accessibility specialists, content teams, helpdesk partners, IV&V teams, and other contractors
• Strong understanding of human-centered design, usability, information architecture, interaction design, and content clarity
• Familiarity with accessible web and form design patterns aligned with Section 508 expectations
• Knowledge of responsive design, browser compatibility, design systems, and reusable interface components
• Understanding of form validation, error handling, instructional content, data entry efficiency, and user support needs
• Experience with design and collaboration tools such as Figma, Sketch, Adobe Creative Cloud, Axure, Mural, Jira, Azure DevOps, Confluence, SharePoint, and Microsoft Teams
• Excellent communication, facilitation, visual storytelling, problem-solving, and stakeholder engagement skills
• Ability to explain design rationale and accessibility considerations to executive, federal, technical, and non-technical audiences
• Ability to obtain and maintain a Federal or DoD Public Trust clearance, with approved adjudication before onboarding; active Public Trust or Suitability preferred
• Preferred: experience with federal grants management systems, shared service platforms, or large public-facing government applications
• Preferred: experience with HHS, ACF, CMS, HRSA, NIH, or other federal grant-making agencies
• Preferred: knowledge of HHS EPLC, federal IT governance, accessibility documentation, testing evidence, and compliance-driven delivery environments
• Preferred: experience applying Section 508, WCAG, U.S. Web Design System, or similar federal accessibility and design standards
• Preferred: experience with Grants.gov-like capabilities such as funding opportunity search, applicant registration, application submission, grantor user management, online/offline forms, XML/PDF outputs, help content, or status messaging
• Preferred: experience supporting website updates, broken link remediation, public-facing user support content, chatbot feedback loops, helpdesk escalation analysis, or customer satisfaction improvement efforts
• Preferred: experience supporting modernization, consolidation, transition-in, or multi-vendor integration initiatives
• Preferred: relevant certifications or credentials such as CPACC, WAS, human-centered design, UX design, service design, product design, U.S. Web Design System, Section 508, WCAG, accessibility testing, SAFe, Agile, or product delivery certifications

• Design intuitive, accessible, and user-centered experiences for Grants.gov web applications, online forms, applicant workflows, grantor workflows, public website content, and related digital services
• Produce wireframes, prototypes, user flows, journey maps, form layouts, interaction patterns, and design specifications that support usability, accessibility, and implementation by development teams
• Improve web forms so they are platform- and browser-independent, reduce duplicate data entry, support validation and simple calculations, and align with Grants.gov form requirements
• Ensure designs, forms, content layouts, and interaction patterns meet Section 508 requirements and accessibility best practices, including keyboard navigation, screen reader compatibility, color contrast, focus order, labels, instructions, and error handling
• Conduct usability reviews, accessibility reviews, heuristic evaluations, stakeholder interviews, and technical requirements interviews to uncover user pain points and improvement opportunities
• Work with developers and testers to confirm implemented designs satisfy usability, accessibility, browser compatibility, responsive design, and Section 508 expectations
• Support corrective and preventive maintenance for website and form-related user experience issues, including broken links, confusing content, layout inconsistencies, inaccessible interactions, and helpdesk escalation trends
• Partner with content, communications, outreach, and helpdesk teams to improve user documentation, online help, FAQs, troubleshooting guidance, release notes, status updates, and other public-facing materials
• Support chatbot and AI-enabled customer support touchpoints by reviewing conversation flows, feedback patterns, content gaps, missed intents, and user experience opportunities
• Prepare design artifacts, accessibility findings, usability recommendations, wireframes, prototypes, and presentation materials aligned with HHS EPLC, program documentation, and stakeholder communication needs
• Present design recommendations, usability findings, accessibility risks, tradeoffs, and implementation considerations to executive, federal, technical, and non-technical audiences

• AI
• Azure
• Cloud
• CMS
• Confluence
• DevOps
• Figma
• Support
• JIRA
• Security
• SharePoint
• Sketch
• Web
• XML
• UX UI Design

More:

Guidehouse is an Equal Opportunity Employer committed to supporting protected veterans, individuals with disabilities, and other groups protected by law. The annual salary range for this role is $98,000 to $163,000, with compensation based on factors such as skills, experience, training, security clearances, licensure, certifications, and business needs. We offer a comprehensive total rewards package with competitive pay and a flexible benefits program, including medical, Rx, dental and vision coverage, paid sick time and holidays, parental leave, a 401(k) retirement plan, life and travel assistance, disability coverage, commuter benefits, tuition reimbursement, professional development, referral rewards, employee assistance resources, supplemental insurance options, and potential eligibility for a discretionary variable incentive bonus. The role supports a mission-critical federal grants platform and requires the ability to obtain a Public Trust clearance before onboarding.

last updated 33 week of 2026