Concierge

Concierge Full-Time - Assisted LivingShifts: 4p-8p 3-4 days per week and weekend availability requiredConcierge Position SummaryUnder the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled.Primary Responsibilities for Concierge:Ensure the highest quality of customer service is available for our residentsAnswers a multiline telephone, screens and directs callsGreets guests and residents entering the building and may direct to correct destinationRespond and address to any resident concerns which arise during shiftProvides general administrative and clerical supportSchedules appointmentsReceive and sort mail and deliveriesMust be proficient in word processing, spreadsheets, and emailResponsible for carrying out any emergency procedures required during shiftResponsible to be knowledgeable and successful using the BILD sales systemResponsible for running or overseeing weekend activitiesNotifies Executive Director of emergency situationsNotes areas or articles in need of repair and reports to Assistant DirectorOther duties as assigned by Executive DirectorCompany OverviewFounded in 1979, American House Senior Living Communities' vision is to provide high-quality housing for seniors at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.