Member Experience Manager

Benefits Employee discounts Opportunity for advancement Compensation $13 - $14.50 Per Hour DOE + Monthly Sales & Booking Commission(s) Shift 10am-7pm Mon-Fri Every Other Saturday 9am-4pm (If you work Sat, you will receive Wed of following week off) Job Summary Do you want to be the face of a wellness brand? Do you love the idea of helping people further their own health goals? Do you love meeting new people? And what if meeting new people and helping people achieve their health goals could come together into the perfect job? Welcome to Stretch Zone. At Stretch Zone, we believe that nothing is more important than your health. As a Sales Associate at Stretch Zone, your primary job is to help people realize their own goals through our unique membership model of practitioner-assisted stretch. At Stretch Zone, we don’t think about the Sales Associate role as simply a job. We see it as a calling. This role isn’t just for anyone. We look for the best of the best – we look for people who are driven. Simply put, we look for people who always want to achieve more and who never settle for the status quo. While prior sales experience isn’t required, a passion for achievement and continuously raising the bar is most certainly a requirement! If this is you, we need to talk. Stretch Zone isn’t just a brand; it’s a movement. Your day is today. We’re waiting for you. Creating a Strong Sales Culture Duties required of a Sales Associate include maintaining and reinforcing the positive sales culture of Stretch Zone. At Stretch Zone, we firmly believe in our incredible product and its benefits to everyone. Therefore, it becomes our responsibility to share this wonderful offering with the world. That’s how we view sales. Creating a positive sales culture involves more than just selling – we view the business as a whole package. Everyone is expected to contribute to setting the culture. This culture is part of the foundation of Stretch Zone, and it’s vital to the overall success of each location. What We Will Accomplish at Stretch Zone Our goal at every Stretch Zone is to provide a pathway to membership for all guests. We do this by providing an exceptional experience for everyone who walks through the door, which will allow us the opportunity to change lives through the power of practitioner-assisted stretching. And this is where you come in. How You Will Accomplish This Drive membership sales to each guest who comes into Stretch Zone as a guest. Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns. Driving member retention by following the daily operation guides, great customer service, and consistent follow-ups. Promoting the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve your sales skills. Protecting the culture of Stretch Zone by supporting team goals and building positive and professional relationships with all members and team members. What Does Success Look Like in This Role Our mission at Stretch Zone is to help as many people as possible through our method of practitioner-assisted stretching. Your role in this mission is to turn guests into members, retain members, and drive sales. Sales leaders who can confidently connect with all guests and convert them to members after their first session. Previous sales experience is a bonus! Being driven and competitive, do you want to be successful? Success means hitting goals and always striving to improve. Well organized, we are looking for someone who has exceptional time management and multitasking skills. Goal setter, can you see the big picture? Stay on track with daily goals. Smart and savvy with tracking studio performance and the ability to run all reports and have a deep understanding of the key performance indexes that affect your studio. Bonus points for a bachelor’s degree. Customer service master who can connect with everyone and make them feel valued and supported. We need someone with previous customer service skills. Great team player, you can work well with everyone in a competitive, fun, and fast-paced environment. Here at Stretch Zone, our culture is the foundation of what we do and what we stand for. We set out to be different from the rest, and we believe that is what makes us so successful! We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. If you think you have what it takes to contribute to the growth of Stretch Zone and use your phenomenal sales and customer service skills to help change lives, then we can’t wait to meet you! #J-18808-Ljbffr Stretch Zone - 1008