Body Shop Manager

Description Lead a Team. Drive Results. Become an Employee Owner. CMA Williamsburg Ford is seeking an experienced Body Shop Manager to lead our collision center operations. This is an excellent opportunity for a proven leader to manage an established, fully staffed team while driving performance, customer satisfaction, and profitability. Why CMA? At CMA, we’re committed to Moving Lives Forward. As an employee-owner, you’ll share in the success you help create while working alongside a talented team dedicated to delivering exceptional customer experiences. Requirements What You’ll Do Lead daily Body Shop operations Manage estimating, scheduling, workflow, and production Drive sales growth and profitability Coach, develop, and motivate team members Monitor KPIs including customer satisfaction, gross profit, cycle times, and efficiency Build strong relationships with customers, insurance partners, and vendors Ensure an exceptional customer experience from estimate to vehicle delivery What We’re Looking For Previous Body Shop Management experience Strong knowledge of collision repair operations Experience with estimating systems such as CCC ONE, Mitchell, or Audatex Proven leadership and team‑building skills Strong communication and customer service abilities Track record of improving operational performance and profitability High level of professionalism, integrity, and accountability Preferred Experience Automotive dealership collision center experience DRP and insurance claims management Knowledge of OEM repair standards Familiarity with ADAS calibrations, aluminum repair, and emerging collision technologies Benefits Competitive Salary + Performance Commission Employee Stock Ownership Plan (ESOP) Health, Dental & Vision Insurance Paid Time Off & Paid Holidays 401(k) with Company Match State‑of‑the‑Art Facility Career Growth Opportunities Apply today and help lead CMA Williamsburg Ford's collision center into its next chapter of success. #J-18808-Ljbffr