Referral Specialist (Palm Coast)

Referral Specialist

This is a full time position, Monday-Thursday 8:00-6:30.

POSITION SUMMARY The Referral Specialist is responsible for assisting patients by referring them to an outside medical specialists or agencies at the request of AH attending physicians.

ESSENTIAL DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative (but not all inclusive) of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Contacts outside physicians or agencies by telephone, arranges patient appointments and coordinates the exchange of patient information between AH providers and the outside physicians or agencies.
• Works closely with patients to arrange and coordinate appointment locations and appointment times.
• Maintains list of agencies that can be contacted by patients requiring financial aid or other assistance.
• Prepares referral logs, weekly reports, monthly reports, documenting patient account and other necessary referral documentation.
• Screens applicants for the Putnam County Health Care Authority prescription program.
• Obtains authorizations from HMO's and documents authorizations in patient medical records.