Customer Service & Rebate Processing Team Lead
Resource Innovations
Resource Innovations in Boston, MA is seeking a Customer Service and Rebate Processing Team Supervisor to lead our escalating support operations. You will focus on resolving escalated customer complaints while coaching the front-line team to improve de-escalation and satisfaction. As a supervisor with a strong background in escalation management, you will guide calls, review payment reissues, and collaborate with internal partners to drive continuous improvement and first-call resolution. #J-18808-Ljbffr Resource Innovations
Vacancy posted 2 days ago
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