Assistant Showroom Manager

Assistant Showroom ManagerBabylist is seeking an Assistant Showroom Manager to help lead our flagship Beverly Hills showroom, a hands-on role where people management, guest experience, and daily operations come together. As second-in-command, you'll support the Showroom Manager with scheduling, coverage, and guest flow, and set the tone on the floor by guiding families through their visit, making expert recommendations, and empowering your team to deliver thoughtful, personalized service. You'll also build and develop the team, from hiring and onboarding to coaching, celebrating growth, and having the tough conversations that help people improve. Your goal is a showroom that feels inviting and organized, where every family leaves feeling supported. When the Showroom Manager is away, you step in as acting Showroom Manager so the showroom runs smoothly and the team feels supported and inspired.You've led a retail team hands-on: hiring, training, scheduling, and managing performance (4+ years of retail management)You're comfortable with tough conversations: giving direct feedback, coaching toward improvement, and recognizing growthYou can run a busy floor on your own: you set priorities, solve problems in the moment, and keep guest flow movingYou deliver a personalized, memorable guest experience and empower your team to do the sameYou keep a space organized and welcoming: visual merchandising, inventory standards, and showroom cleanlinessYou can work weekends, evenings, and flexible shifts as the showroom schedule requiresYou can stand for 8-10 hours per shift and lift up to 30 lbs, with or without reasonable accommodationYou're warm and respectful with every family, however they were createdYou naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.Run daily operations with the Showroom Manager: scheduling, coverage, and guest flowGreet guests, answer questions, and make thoughtful product recommendations on the floorRecruit, onboard, and train new staff, then coach them with ongoing feedbackKeep merchandising, inventory, and cleanliness at Babylist brand standardStep in as acting Showroom Manager when neededHelp plan and run VIP appointments, events, and activations that bring the Babylist brand to lifeYour coaching directly shapes how families are treated, every dayYou'll be trusted to run the showroom when the manager is away, not just cover for themYou'll work on VIP appointments, events, and activations, not only the daily floorWe use a market-based approach to compensation. The starting salary range for this role is:$67,200 to $80,700Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.Babylist is the leading platform for expecting and new families — and our showrooms in Beverly Hills and NYC are where that mission comes to life in person. Since opening in 2023, we've welcomed thousands of families to explore gear, build registries, and feel truly supported. The people who work in our showrooms are the face of that experience. If you love creating meaningful moments and want to be part of something that actually matters to the families you serve, this is the team.This is a fully on-site role at our Beverly Hills showroom. Please apply directly through this posting — to protect the guest experience, we ask that you don't call, email, or visit the showroom with hiring inquiries. Thanks for keeping things smooth!Our CultureWe show up for guests and for each other — the team here genuinely caresWe build real relationships with families during one of life's biggest momentsWe move fast, stay curious, and use tools (including AI) to make our work betterOur Beverly Hills location is beautiful, welcoming, and one-of-a-kindGrowth & DevelopmentWe invest in the people who show up and want to growOpportunities to expand your retail and guest experience skills in a mission-driven environmentPerformance-based advancement as Babylist's physical retail presence growsBenefitsCompetitive salary paid weeklyCompany-paid medical, dental, and vision insuranceFree employee parking in Beverly Hills (valued at $200–300/month)35% employee discount at Babylist store401(k) with company match and flexible spending accountsPaid parental leave and PTORecorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.